Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were super!!! They were very good at their job!!! They suggested options and mounted my TV quickly and perfectly. I’m very picky about installations and they met my expectations!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad hand 3 55” TVs. They were efficient and asked all the right questions to deliver exactly what I need. The TVs look great and the wall mounts function just the way I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 65" Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot say enough good things about the two members of Geek Squad that came out to install our Samsung TV. Marco was so well equipped to handle unforeseen problems we had in our electrical setup. He showed his great character and patience in waiting until we got our electrical problems solved by an electrician. He had to come back after we had it fixed. I commend him and his co-worker, Tandy, for their excellent work and knowledge! We couldn't have asked for a more knowledgeable pair. It was a complicated and unusual setup. Thank you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used a TV setup and mounting service for my new TV, and I couldn't be more satisfied with the experience! The professionals were prompt, friendly, and incredibly knowledgeable. They arrived on time and quickly assessed the best placement for my 65” TV, ensuring optimal viewing angles and minimal glare. The mounting process was seamless. They securely installed the wall mount, taking care to conceal all the cables for a clean, polished look. I appreciated their attention to detail and the time they took to make sure everything was perfect before leaving. They also walked me through the setup of my TV and connected all my devices, which made the whole experience stress-free. Overall, I highly recommend a professional TV setup and mounting service for anyone looking to enhance their home entertainment setup. It’s well worth the investment for peace of mind and a beautifully finished look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time a dd the job quickly and very efficiently, professionals and amiably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the professional do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I allowed the Geek Squad install my new TV. There was a problem with where the studs were located and they figured out the best way to mount at the proper height. Courteous and professional they cleaned up any debris and answered any questions. They also made sure that the set was working and gave mini lesson of use. The installation fee was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional, quick to install and helped explain all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent once again. The job was a pretty simple articulating TV bracket installation, but it needed to be affixed to a decorative brick fireplace. I called as I was too busy at work to get the work done before an important event at our home, and they were able to schedule us quickly. The communications, work, and clean-up after the job was completed were all very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with updates on arrival. Easy, quick professional install. Knowledgeable, helpful with information on the TV, how to setup everything, couldn't have been any better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy TV install and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation of the equipment. Not so good on setup. Lots of pushing the remotes but not much info to me. The setup is still not correct. When the TV/Sound Bar is turned off the cable box is still on. Can't turn off the cable box with a remote without creating problems with the TV on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV and connected it to our existing cable box and DVD player. This was a 75 inch TV, and we had them mount it to the wall. They were done pretty quickly. Make sure if you purchase another device at the same time, such as a new soundbar, you need to pay an additional fee to have the new sound bar installed with the TV. I thought I had, but I must have overlooked it at checkout. Geek Squad has aways been very professional, and they take away the empty boxes for you if you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad made sure problem was solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiram was extremely kind, helpful & patient. He came back to finish the job when Spectrum had not done something properly. Hiram came back as promised and made things work even though it disrupted his schedule. We cannot thank him enough. It would have been easy to just blame the problem on Spectrum and not finish the job (since he couldn't without cable working), which would have required us to call Best Buy again & start the whole process over. Hiram is a valuable asset to the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done excellent. The team team did a great job. Explained everything they were doing and was efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came out to mount TV were very professional. Did a great job with he install. They even helped me move the furniture that the old TV sat on to another location in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    be mindful, were watching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD, so intelligent knowledgeable about every single thing although a bit annoying just a tad bit, the other thing I love a newby just learning the ropes besides his senior comrade, thing is i don’t like seeing them be chastised in an embarrassing way in my view, its always a beautiful way to tell a new learner the correct way or how things are done. Also, the senior. Should learn to step back while working and learn from newby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation agents contacted in a timely manner. Arrived to my home and assessed the situation. Came prepared with equipment and tools. Mounted my TV and provided feedback. As well cleaned up and dirt or items after the installment completion.

    I would recommend this to a friend