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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1542 Showing 30,821-30,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    I am enjoying my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased is exactly what I have been looking for, the price is in my budget so I acted immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what we wanted. Securely attached 65" TV to wall. We didn't want one that would extend way out. This tilts and a little angle adjustment just as we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers had my tv connected with all of my devices, mounted on my wall and programmed within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service for a TV install was awesome. Philip was very friendly and showed us everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I rarely give reviews but I absolutely love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I hoped for to place TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro's at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very attentive to what I wanted. Worked quickly and did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT SO MUCH THE QUALITY IS AMAZING FOR THE PRICE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible 3rd party experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to Best Buy to pick up my TV. Stopped by the geek squad counter to check installation prices, 2 amazing geek squad members sold me on the geek squad membership. Next day installation booked. To make a long story short: 1) an outsourced company showed up late 2) the guy called me, made a racial slur then actually showed up to my house 3) he installed the tv improperly, just threw it up on the wall didn’t even ask me if the position was ok (too high, low, center) 4) when I asked him about it he said he couldn’t move the tv down, and that’s what happens when you mount a $1000 tv on a $20 mount 5) Someone had to come the next day to move the tv down Many apologies from geek squad, was not compensated for my GRIEF or the disrespect from the company. Will not be renewing this membership, tempted to be done with Best Buy altogether.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hire these guys and leave the concern about if you did it right behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and knowledgeable installed my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thank you very good thank very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done well and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TVs, one in bedroom and one in living room. It’s was fine we’ll and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Very pleased Done in a timely and neat matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service mounting our new TV. I'm never going to mount one myself again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service. Friendly, knowledgeable, fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and fast, can’t get much better service than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and mount install on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. On time fast and efficient! Will do again in another location soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very nice. Did not program the remotes correctly.

    I would recommend this to a friend