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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1552 Showing 31,021-31,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squads. Always help out and be able to set up the tv and wall mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, fast, professional and very accommodating. Great team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted but not working after they left. Poor knowledge of cable connections.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    super nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Premium TV Mounting (TV Connect and Setup ) the geek squad guys were super nice and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Came in and did the job with ease and quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job mounting two TVs on walls in my new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were both professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my soundbar very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked hard putting everything where I wanted and had it up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did what they were supposed to do in a timely and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best service and warranties you can get.... Its always worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and set up everything we needed. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services were on time and done in the right amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hid all my cords after mounted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good guy, under staffed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t appreciate that he showed up with no help to move the old TV and install the other on the wall. As a result, I had to assist. In my view you owe me half of my money back for labor.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to let us know about your experience with this service. We know that it isn't always easy to mount and move a TV so getting Geek Squad installation is never a bad idea. We're glad to hear that you were able to get this installed and sorry for any inconvenience that this caused you. We hope you give us the chance to better assist you in the future.

  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing our TV. We have never had an issue with the work done by them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv sound bar Best Buy cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great - Best Buy customer service I store and via ph not so much. Sound bar sounds staticky every time we turn it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my new 55” Samsung TV did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Called before coming and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul is wonderful. Perfect service. Many thanks !!!

    I would recommend this to a friend