Customer Ratings & Reviews

I have a 65in LG CurvedScreen Tv. Darrell and his crew did a fabulous job mounting the tv,soundbar and cable box. All you see is the tv. Very professional and neat

The Geek squad associates did a professional job. They were quick and efficient with the installation, then took time to ensure we knew how to properly work purchased item. Will definitely use their service in the future.

Professional and helpful. Installed my frame TV perfectly and gave me tips for how to use it right awa and disguise cord. A+.

Excellent, excellent, excellent. Very knowledgeable, professional, patient and thorough. I can't say enough good about this service.

The two gentlemen who set up my TV were very professional. They set me up with my new TV exactly how I wanted it. They then assisted with the setup with my 4k blu ray player - and stereo receiver. They exceeded my expectations.

TV mount was perfect for TV. Easy to install. And easy to use to take TV off

The installation went off with no problem, and he did it very quickly. The person who was assigned was professional and offered some tips on how to use the tv.

The installation crew installed the wall mount bracket and the 75 inch tv professionally and setup the overall system. A very good experience.

These guys are amazing! They installed the tv over the fireplace, hid all the wires and installed my internet and streaming service. We are older and had no idea how to use the new tv, let alone the streaming service. They set it all up and made easy for us to use. Then they gave me their phone number to call with any needs or questions. I cannot recommend them highly enough. Worth every penny!

Very good in the installation.Also they helped us learn about the new TV and sound system. The Geek Squad are the best in the business.

Agents were on time, quick, polite, and knowledgeable. They did a complete set-up, and answered all my questions. Very professional

I was skeptical about using geek squad, but my experience was very smooth at least. My agent mounted easily and installed fast. Might be a bit pricey, but was worth it. I would recommend still.

Geek Squad installed a 75 inch Sony TV for me, over my fire place. As usual the did an excellent job putting up the TV.

The guys were very efficient and worked quickly . They hauled away our old TV. We are happy about that. Explained how to use the newly installed Sony Bravo 65” Smart TV.

The 2 Geek Squad techs were amazing. They were friendly and professional. They got to work right away and then made sure everything was perfect and working. They had to mount an LG G2 to a stand mount and did it within minutes. They even made sure it was level and sturdy. They also made sure everything was working before they left. They even hauled away all the boxes and trash. Great techs and great service.

The guys were very efficent and kept the area clean. theyexplained everyrthing before leaving , I would recommend them to people having items installed from Best Buy

The Geek Squad agents that installed my new TV were fast, friendly, and very clean. They asked for my input on the TV height and gave their own opinions on how they like their personnel TVs installed, which I thought was helpful. They made sure I understood how to use the TV and offered to be of assistance if any future issues were to arise. Great install!

The installation was fine! They initially loaded the wrong TV at the store but caught the error immediately. Installers arrived on time, put up the wall mount and mounted the TV without issue. Only 2 stars because the installer "misinformed" me (hopefully he didn't lie!) when he upsold me on a My Best Buy Plus membership during the installation. I asked if that would extend the return window to 60 days, he said yes. He also volunteered that it would qualify me for a partial refund if Best Buy dropped the price of the TV within 60 days. He specifically mentioned July sales. The price of the set dropped $400 this week (July 15th). I contacted Best Buy. They claimed that the return window expired after 15 days (3 days ago, naturally) and that the price match wouldn't apply retroactively, anyway. You can trust Geek Squad's TV mounting know-how! But be careful with anything they say.

The two agents, Randy and Frankie, arrived within the promised timeframe. They were cordial and wore their masks. Before moving on quickly to mount our TVs, they asked questions and made sure that they were mounted at the best spot for comfortable viewing. They tied up loose cables and kept all wirings neatly tucked. The agents were well prepared, quick, and precise in mounting our TVs. We are very pleased with their performance and they put our satisfaction their priority. If we ever need any future Geek Squad Total Tech Support, we would surely ask for them again.

Awesome set up after horrible delivery experience. The delivery team did a no -show 2 weekends in a row. I retuned all of the accessories to the store to cancel tne order. The manager, Lily, Jessica S. ( my salesperson) and the installers ( Ramon and Khalik) turned the whole situation around and saved this sale. No one should have to cancel the order to get the item delivered. There is a lot left to be desired with delivery. It ended well due to the team I mentioned earlier. Thanks for allowing a platform for feedback. Artra Watkins