Customer Ratings & Reviews

The Geek Squad was unable to install the TV Mount and did not respond to us for 8 days. Both our Old TV and New TV were left on the floor, along with the Mount for the new TV, a new mount that we had to wait for to be installed eight days late. And parts of everything were left on our Dining room Table. NOT one of your better days to complete in a reasonable time.

Your geek squad was amazing, helping this disabled veteran outfit his home in an amazing way!

Premium white glove service from the best at Best Buy. I love this company!

The agents were professional and did an excellent job mounting my t.v.

Very easy to mount. Great flexibility on positioning. Easy to adjust mounting

Great service. Gotta hit at least 50 characters to get my points.

They did not connect the Ethernet cable that was on old tv to new one. Now , instead of contractor, the geek squad comming to correct that and change out hdmi cables to4k. I had cables but the contractor kept comming up with reasons not up change out the 11 year old hdmi to the new ones I had bought. J called Best Buy and they have agreed to have geek squad to come out and make things rightfully

The Squad Agent was very good I would recommend this Agent to my friend and family.

Awesome service, very impressed. Would definitely recommend…

Thank you last minute gifts and still got the help that I needed

I was disappointed in the geek squad because I had a front tilt mount for my 75 inch television- I called Best Buy before hand and also was told yes that mount would work- the geek squad said it wouldn’t work but he just happen to have one for $150 and he can sell me -I don’t like to call anyone a liar but I ended up bending because I didn’t wanna take a chance but I don’t think he was honest with me

Team was very professional in both execution and customer interface. Outstanding!

The agents were very polite and thorough. Definitely recommend.

The agents mounted my TV and make sure everything was working before they left!

The agents were very respectful and thorough with their job. No issues from the team. Thank you.

Have elite coverage so I went ahead and had geek squad mount my TV in the new house. Installer was beyond rude and just carried an overwhelming feeling of not wanting to do the job and if he did he wasn't trying to make sure he did it right. Ended up using them again for a different product with a completely different result. Was friendly throughout and helpful which sort of made up for the last guy but apparently the complaint isn't abnormal from what I was told so...

The guys who came were great and did a great job! They were fast and efficient.

Good tv mount. We like it. Turns well. Holds tv well

The agents mounted my TV on the wall in a short amount of time and did it efficiently

Excellent service and quick work. Polite and very helpful