Customer Ratings & Reviews

Great picture. Nick from geek squad was great. He was very informative and knew his business. Hung the new tv with ease and explained how to work everything.

This is my 4th time using Best Buy to mount Tvs, and as usual, the Geek Squad teams were great. The team was courteous, answered any questions, and took care of the little details my OCD would be going crazy over: no exposed wires, tv centered vertically and horizontally, etc. Overall, consistently a great experience.

I ordered a tv for Father’s Day and the installation was above expectations. Naht only did they install the tv adding a new wall mount they put up my moms tv as well for no added fees! Thanks, Best Buy!

The agents were professional, courteous and got the job done in no time. They used the mount I provided to them and carefully mounted the TV and the wall mount, and even used zip-ties to make the cables look less intimidating. They do offer a separate cable concealment service which I plan to use at a later time. Overall a very satisfied customer :)

The set up crew was great and work diligently. They were extremely polite and answered my few questions.

Our Geek guy was awesome! He brought in our TV and went right to work. He was very friendly and very efficient. Setting the TV up to all the outlets and recepticals was easily completed and he knew exactly how to hook up the modem and Xfinity box. It would have taken us a week to do all that he did in minutes. Our new Smart TV exceeds any previous TV’s we have had. The price was perfect, the picture is amazing, everything works perfectly. The price to install our new TV was a little steep (it was half the cost of the TV itself), but we could not have done it ourselves. This was a most pleasant experience for us. Thanks so much for giving us such a great experience.

Agents arrived and very courteous. Pulled mounting bracket out of box, made connections on televisionn and attached to wall. Checked for balances Finished in no time.

The 2 Geek Squad gentlemen performed installing and mounting the new TV's on the wall mounts with precision and professional skill. This was the same for the second unit upstairs as well.

So happy that I allowed the Geek Squad install my new TV. There was a problem with where the studs were located and they figured out the best way to mount at the proper height. Courteous and professional they cleaned up any debris and answered any questions. They also made sure that the set was working and gave mini lesson of use. The installation fee was worth it.

The agent mounted my 5 TVs on the walls. installed my equipment. And program it. Then explain everything to us. The agent is very respectful, knowledgeable super nice. The whole experience was excellent I recommend it 100 %

Our Geek Squad service team was absolutely top-notch from start to finish. They arrived on time, were incredibly professional, and made the whole process smooth and stress-free. They had no trouble mounting our new TV perfectly—taking the time to ensure it was securely installed and completely level. What really stood out was how patient and knowledgeable they were. They walked us through some of the TV's key settings, making sure we understood how to get the most out of it. We couldn’t be happier with the service—we’re seriously impressed!

The BestBuy representative ( worker) installed and connected all the cables from the smart Samsung TV as well as the sound bar. Everything was done professionally. He was very courteous.

I love the TV, and the tech who set it up knew all about it, giving me a lesson.

I was reminded the day before the scheduled visit they were coming. That morning, after loading their vehicles, I was called and given an estimate time of arrival. 20 minutes before they arrived, I was called and advised again. No surprises. The crew (2 men) moved a wall mounted 65 inch TV from one room to another. Then wall mounted a new 55 inch TV to the first wall. My crew was courteous, professional, helpful by providing advice and recommendations, friendly, and patient. The TVs are placed where we wanted, level, connected to all the devices that TVs are connected to. IOW totally operational when they were done. I will not have any reservations to call the Geek Squad for this type work.

The geek squad mount my TV and then they made the initial set up including connect it to the Internet wifi.

I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.

The agent mounted the TV in the best position for ease of use and safety. Setup all the viewing options and adjusted picture quality. Explained use of the remote.

Installers were quick, professional, and courteous. Final outcome has been amazing.

The geek squad was on time and did an amazing job mounting 2 tv’s. A 55 inch in the bedroom and 75 inch in the living room. The team was very professional and ensured and I would highly recommend them.

installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer