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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1579 Showing 31,561-31,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    These guys are very professional and help me under

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very professional and help me understand what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and other gadgets. Friendly, on time, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job of setting up tv and other devices and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and informative service from two very courteous young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the work of mounting our tv with everything connected and functioning was done very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    EXTREMELY DISAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our designated time was between 11 and 3. 3:00 came and went with no updates. I called and got transferred several times, had to refund my info several times and spent at least an hour and a half on hold off and on.... Was told they got held up at the previous job. 5:00, still nothing..... Called again... After much of the same thing as the first call I was told they had no way to get in touch with anyone to find out what was going on...... 7:00, save thing.... Around 8:30 I was still on the phone door the 7:00 call.... The truck and can drove up.... The driver of the truck got our and was immediately defensive and extremely rude!!!!!! When the driver of the truck started getting rude, the driver of the van just turned around and got back in the van, as of to say here we go again... We told him it was too late to do install so he just brought the TV in and left it. Rescheduled for the following week.....On one of the calls, I was told to reach out by email to the person the next day and he's see what he could do about some reimbursement of the ridiculous amount best buy charges for delivery and installation. I emailed with all of this info only to get nothing for all inconvenience and disrespect. Save your money and fund sometime else to install your items. EXTREMELY DISAPPOINTED!!!!!!! We do love out tv once it was finally installed......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. They text before they come and pay before service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount where I wanted. No fuss. It was quick - no frills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job mounting my tv onto the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous, very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a perfect fit and the TV now hangs straight and solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent communications.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not hook up old receiver as it didn’t have correct outlets. Did not hook up BlubRay player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ethan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re on time, professional, and courteous. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fast and careful. Need to wear shoes covers. Gave 4 stars because there is always room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job and very professional.I would recommend this service to everyone, fast and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, very friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent. Mounted and set up TV and listen to my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average install, could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar. We paid more than 400$ to get the TV and soundbar installed with the in-wall kit. Not a great install I can still see wires everywhere, will request not to use this specific installation company the next time I need an install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time, answered my questions, and followed all COVID protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Samsung knows how to make a great quality TV with incredible colors.

    I would recommend this to a friend