Customer Ratings & Reviews

They were to dismount and relocate a plasma tv, install new mount an unpack, mount and setup new tv and AVR and reprogram urc and haul off a rear projection dlp set. On arrival they said did not do urc programming or haul-off. Other people need to be scheduled to do that. I finally managed to get the haul-off a couple weeks later and canceled the urc programming for now. TV mount seems ok, but keep getting messages to setup remote (even after selecting to not see it anymore, and about needing ARC. I could not airplay to the AVR (It is connected to net via lan connection but they left it connected by WiFi … I turned it off WiFi then it appears in my AirPlay options). They left a panel off the back of the TV with no explanation, I discovered the panel still in its foam sheet packing cover after they had left.

Was glad I opted to pay for mounting vs doing myself -they were very careful with tv and my wall -pointing out tips and recommendations was an added bonus- so much better than ordering off of Amazon or online retailer -worth having the expertise. Also worth mentioning it was performed faster I could have done it myself.

Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

They guys were amazing! They installed my TV and wireless system with no problems, They were very knowledgeable and friendly. If I need anything else done I hope that team is the one I get!

I have a 40" flat-screen television. It works perfectly. I had it installed originally to support a 65" flat screen TV. It held that securely for ten years. The TV was too big for my living room

They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

John was awesome! Super speedy and got it done in no time at all! Was even able to mount only having a plaster wall! They made it happen! Even set up the tv to my living room lighting conditions!

Great team installing my TV. Very professional and knowledgeable!

The 2 Geek Squad techs were amazing. They were friendly and professional. They got to work right away and then made sure everything was perfect and working. They had to mount an LG G2 to a stand mount and did it within minutes. They even made sure it was level and sturdy. They also made sure everything was working before they left. They even hauled away all the boxes and trash. Great techs and great service.

The technicians were on time, respectful, and efficient. My wife had questions about mounting options and they took their time to listen and guide us to deciding on what would work best for our setup. They unmounted our old tv and cleared up the mess from drilling as well as the packing material of the new tv.

The Geek Squad came to deliver and install my 70" flat screen on a wall mount. The mount was already in my new apartment, but the first thing they noticed was it had not been mounted on the studs, so the quickly fixed that. They proceeded to work efficiently. My main point would be this. There are certain projects where you really can't afford to mess up. Where you really want to be sure you've done things right. For these, where applicable, I'd use the Geek Squad. It's pricy, but once again, there are certain projects where you really want to be sure you've done things right.

The Geek Squad did a great job of hooking up my tv and soundbar and mounting them on the wall. Clean neat and fast

The guys did a great job installing and setting up my TV. They were very professional, polite and cautious. They were on time and cleaned up . I’m very happy I had them do the installation.

Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.

I was prepared to never go to Best Buy again UNTIL they came out and fixed the mounting. The "squad" was exceptional, proficient, friendly and respectful. Perhaps they should do an inservice with some of the sales people on the floor. I will return because of this positive experience with the service that Best Buy is capable of!

I don't think there are 2 more respectful and nicer guys in town. They did an amazingly quick job and even dialed in my picture for me! I highly recommend using the terre haute BB store for all installs!

Looks great and plays great. picture quality is excellent. third party installed the TV on the wall and it looks great

This is one of the two TVs that they mounted for me. They mounted both perfectly, they were also nice and knowledgeable about what they were doing. Overall, excellent service.

The installers were professional, courteous and fast. They asked the right questions and our installation was flawless. Great job and will recommend to everyone I know!

Fast and easy ordering. Geek squad came on time. Very professional and knowledgeable- they were patient snd very user friendly. I’m vey OCD and they centered the set perfectly and it’s at the perfect viewing height. They tested everything to make sure the set up was done right. No more unsightly wires - everything tucked away and barely noticeable. Competitive pricing. Would definitely recommend.