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Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,684 reviews
  • Rated 5 out of 5 stars

    Great Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eian, was very professional and very efficient and he performed a very clean job on site as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt. Efficient. Professional! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers, Brody and co-worker arrived on time and efficiently installed the wall bracket and TV. In addition, they helped set up the TV. They were efficient and very professional! Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived ahead of schedule mounted the TV bracket and TV, hooked up all my peripheral equipment, tested everything to make sure it worked. They spent about 20 minutes showing us all the basic operations. I’m an electrical engineer, but I was please and very impressed with the service and kindness of the technicians not to mention product knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was efficient w/his craft, extremely knowledgeable… Seamless install, came in and out in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed my new Samsung tv were great. They were super professionals who explained to me everything that they were doing during the installation process. Efficient is the word that comes to mind to best describe them. They did a fantastic job of explaining the new tv and the controls for it. Additionally, they took the time to program my Amazon cube to control the tv and sound bar also. When they were done with the installation, it appeared as if the tv had always been in that spot! No wires were showing or anything. I would recommend the two of them to all of my friends and relatives!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad made sure problem was solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiram was extremely kind, helpful & patient. He came back to finish the job when Spectrum had not done something properly. Hiram came back as promised and made things work even though it disrupted his schedule. We cannot thank him enough. It would have been easy to just blame the problem on Spectrum and not finish the job (since he couldn't without cable working), which would have required us to call Best Buy again & start the whole process over. Hiram is a valuable asset to the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came put everything together, mounted the TV. Very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did a great job mounting our new TV. They kept us updated about their arrival. We did schedule our set up through our local Best Buy store with local agents. Doing it online contracts an outside agent and they cancelled many times previously and our only contact was a person from a foreign country. It was horrible! Always go to your local store otherwise it is a nightmare! Do not go online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, professional, courteous and did a great job with my 65 inch Insignia tv, mounting to my wall. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV and were very patient in orienting us on all the features. They were knowledgeable and we were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Williams Family Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodney and his crew were awesome. They arrived at my home on 08/22/25, to complete an install and went right to work. Once the tv mount was installed and the tv put in place - I was brief on how to setup the account and the guys were out. My daughter loves her new set. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek #1

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in the installation.Also they helped us learn about the new TV and sound system. The Geek Squad are the best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65" TV on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team Eric & Nate provided outstanding service - re-designing the home theater - adding components as necessary. They professionally installed TV on the wall, hiding cables and most important setting up the many user interface options. They provided a heads-up on arrival time, left the site clean, reviewed user operation and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional, quick to install and helped explain all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came and mounted my new televisions were knowledgeable and made suggestions while I made up my mind which helped me to decide the best spot to place them. Next year I think I'm going to purchase a 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting my 2 TVs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great time mounting 2 TVs perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases an 85" Bravia and included the set-up. Great technicians. The primary technician even helped be replace my purchased mount with one cheaper and more appropriate for my set-up. They could have cleaned up better from the dust from drilling the installation holes though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook me up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I have experienced so far. I was skeptic about it at 1st but the Geek Squad was amazing so clean,professional & Informative on site. Will Def call them again for install.

    I would recommend this to a friend