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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38656 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,656 reviews
  • Rated 5 out of 5 stars

    geek squad installed my 75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who mounted my 75 inch Samsung tv above my fireplace mantel were just fabulous. they could not have been more professional. I am so pleased. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve replaced 3 old tv’s in the past couple years with Best Buy and the Geek Squad. All have gone smoothly and flawlessly. This last time we only had one “Geek” come, usually with the big screen tv’s they’ve sent 2. We can’t help much due to back/shoulder issues, but this guy was great. Did the whole thing (removing old mount, replacing it with new mount, and getting the 65 in. TV up there with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For lazy people like me, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. They did an excellent job mounting my 86 inch tv in my living room, would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & connected all my devices including cable & an older DVDs player we had been unable to figure out the connections. They were knowledgable & polite ; & cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as I told them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mount my TV and then they made the initial set up including connect it to the Internet wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a GREAT job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called before they headed to my home. They arrived on time, were very skilled at setting up my new TVs and wall mountings, answered all my questions, and cleaned up after themselves. I could not be more pleased with their work and their professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount and Install Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel was EVERYTHING I look for in setting up a tech product … he was on time, courteous, professional, and patient when asked questions. Knowing that other appointments existed, o never once felt rushed. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad Techs. They had my new mount and 55” TV set up in about 30 minutes. Very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in did the job in a very timely manner Asked how i wanted it setup and did exactly what i was looking for. Very impressed and highly recommend after a quality experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Quick install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th time using Best Buy to mount Tvs, and as usual, the Geek Squad teams were great. The team was courteous, answered any questions, and took care of the little details my OCD would be going crazy over: no exposed wires, tv centered vertically and horizontally, etc. Overall, consistently a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installedl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who came in to install my TV were great. Got the job done in a timely manner and were very professional. If i even need another installation done, I'll definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with a great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and soundbar to the wall and set everything up. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Knows His Stuff"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Robert was timely with delivery and showed the experience in mounting and setup necessary for an enjoyable TV and soundbar experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and efficient. Even the unexpected complications were addressed professionally and resolved. work area was left spotless. Excellent explanation of equipment operation and follow up instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, relatable, recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, great team, great experience. I highly recommend Best Buy for tv installation. This is about the 8th time I have used Best Buy for home theater or plain tv hanging. They do a great job and stand behind their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my 65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation (wall mounting) of my 65" Samsung TV. They helped move some things for me and had me sit where I would be when watching tv and set things up according to what would be most comfortable for me then tidied up and hauled a huge box away and provided their card should I have any problems. I use the squad when I have computer problems as well.....they are terrific!

    I would recommend this to a friend