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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1584 Showing 31,661-31,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great and very knowledgeable. Hooked me up very quickly and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Killed It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came through installing a wall mount on my new 70" LG, I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our 75" TV and installed by the Geeksquad. I do wish it came out a bit farther to adjust component cables but it serves its purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They are quick and clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv with no issues, suggested height based on living room/tv size. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad. Left the area spotless and all TVs are working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Installed on time with all questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up our new TV’s & took their time explaining everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Red did an amazing job! Will be using them and Best Buy again soon for more wall TVs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh the installers did alright. They could have spent more time rlto make it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, highly recommend. AAA+++ People were very helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy geek squad did a great job installing they get 5 stars only problem is i paid to have wires run through the wall but no one in store said you had to have this and that in order for them to run wires ended up paying another $140.00 for cords and stuff upset over paying extra and then having to pay even more

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While it's great to hear that our Geek Squad Agents did a great job with your installation, it's disappointing to hear that our store associates did not ask the right questions to ensure that the correct installation types and charges were not thoroughly covered prior to your service date. I would recommend providing your feedback to the sales manager at your local store. You can find the contact information for your local store, here: https://goo.gl/75p1vD.

  • Rated 5 out of 5 stars

    Mounted TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and nice agents was very good at explaining each step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in making sure everything was in place and functioning well. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really knows their setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did excellent job of mounting the TV and other components. Everything works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable, friendly, quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting with great service technicians. Great service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good. TV and mounting are all wrong,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Tv and mounting which I purchased are lousy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV at the perfect height. I am very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installier took his time and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience and very caring installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team went above and beyond. Thank you for having such a capable crew.

    I would recommend this to a friend