Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight mix up in the original order that required a trip back to BestBuy to fix. The installer was very understanding and offered to come back after his next install was completed in order to avoid rescheduling on a different day. Once the correct product was on site he returned and hung our new TV and sound bar quickly and carefully, then talked me through how to operate everything. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service. Friendly installer that was knowledgable and prepared for issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was exceptional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. I appreciated their professionalism, courtesy and knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean, professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came and installed my TV mount were very professional and knowledgeable. They cleaned up after themselves and offered suggestions as well. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install as good as geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 85” tv over my fireplace. Quick install and setup my devices afterward. Not done by geek squad. A third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Perfectly and quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service, and the installation guys were pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You go Geek Squad!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack is great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was great as always. Job was well done and my tvs were all installed great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I ordered this particular installation service. They were prompt, super friendly and very quick. They asked where and how I wanted my television mounted and where my blue ray player was going as well. They installed everything and set everything up. They even made sure that I was familiar with my new tv and blue ray player, the remotes and how they worked, how to adjust settings, etc. They made sure that I knew what I was doing and answered all of my questions. I'm pretty savvy and catch on quick. This saved me precious time setting everything up and hooking up to the DVR and satellite and hooking into the Wi-Fi, plus I'm tiny and couldn't have installed it on the wall myself. (Way too big and heavy) This service is a godsend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quick above fireplace.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledge on mounting a tv. Would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy that installed my new tv and wall mount was great! He even moved my old tv into another room and hooked it up. He also explained and showed me how to use the new tv. Fantastic customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multiple tv installs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Total Tech customer used to bring great value. While I truly needed assistance to install my tv mounts & tv's I could barely contain myself at the cost to perform the service for each installation on top of my annual membership of which I do not use the services of their techs-perts every year. The installations were completed and I am satisfied it was done I am still absorbing the total cost in all matters of deep breaths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and courteous. Three TV was installed quickly and the old TV was taken away. The only problem was that the next day we realized that they had left the remote for the old TV and taken the remotefor the TV small TV we were using when to old one stopped working. The Best Buy store gave us a universal remote with no questions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth sailing. Polite and competent installer. Packaging removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed the TV were amazing! Very professional, friendly, patient, and extremely knowledgeable on the job! We were very happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    84” LG TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas C and James did a great job. Very professional and informative on installation and use of tv. They went above and beyond with the delivery and installation. Highly recommend them. The manager Josh also went above and beyond to make this installation happen flawlessly special thanks to Josh and Thomas for going the extra mile to make everything happen perfectly!!

    I would recommend this to a friend