Customer Ratings & Reviews

I was amazed they made time on a Sunday to install . Very professional attitude and work quality

The Geek Squad hung this on a mount that had stone next to it. The stone will not allow me to use all of the different motions that this bracket provides.

Amazing service, technical was on time and very pleasant.

Please with these people, very professional. Thanks

great service. great attitudes. Geek Squad was friendly and knowledgeable.

The technicians were on time and professional. The tv look great.

The Geek Squad did great work! I will use them again.

agentsweegreatand helpful in a just moving in situation dd fine job

Our salesman was great. He took a lot of time with us

The agents were great and did a fantastic job. 5 stars all around.

Good job. Done right just the way I wanted it and on time.

Great work nice and neat work very safe can trust the work

The guy's that installed the tv. We're very professional and courteous. Did a good job.

mounted 3 tis on wall with cables running thru wall. Very clean look and professional work in every room.

Did a good job. Came in hung my TV in 30mins and where done

The agents were very professional and they knew what they were doing!

The agents called ahead of time, were polite and professional

I paid and scheduled my Geek Squad service to mount my TV a week in advance. They called me the day before they were suppose to install and cancelled service stating that one of their installers called in sick. I called in their service center to reschedule and set up another appointment for the following week. Once again they called a day before the scheduled service date and cancelled once again and said I needed to set up another appointment. I called a local installer and they came out two days later and did a wonderful job on the installation for less money than Best Buys Geek Squad charged me. Now to try and get a refund for paid for service not rendered. By the way I purchased another TV from Best Buy and scheduled service and the same thing happened about a month prior. The day they were suppose to arrive for installation they said they could not make it due to weather. I rescheduled for the following week and they did arrive that time to install. I'm so disappointed in their customer service that I don't think I will purchase anymore products from Bestbuy.

Great service clean very helpful and we’re very clean and kept mask on.

Geeks did a great job- but I do not like the mount I was sold