Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,679 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to provided devices like my antenna and soundbars. They were very courteous and professional, asking for clarification which was helpful. They also offered tips on cable management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65” TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I used the geeks. They knew exactly what to do and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at what they do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad consisting of Fabian, Kelly and Puria did an outstanding job mounting my new television and hiding all the wires for a clean installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are Excellent Pro’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly and came in a timely manner. Was able to wire my accessories correctly and hide it behind the tv. Very satisfied and will be using them again. Price has gone up a bit on mounting, but they are insured for a business compared to your one friend down the block that can “do it”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly fast TV instal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome experience with Best Buy employees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a 50" Sony smart TV for an older couple. The couple had lots of concerns and questions. The two Best Buy employees were very professional and helpful. I couldn't have asked for better service, they nailed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 86’

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love quality of tv best deal I made picture is amazing and app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were not only professional, they were very knowledgeable a out their craft. I’m a teacher and they could to my class any day and teach my students about teamwork. As a team. these two gentlemen worked together to come up with the best results for my television insert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oxnard geek squad Mars and Marco were amazing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mars and Marco Oxnard team that set up my tv were professionals courteous helpful explained how they were goi g to install and made sure I understood how to use my art frame Samsung tv which I love. Clean work in and out quickly and even worwboories to keep my floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team communicated thier arrival & showed up on time. They were very professional, knowledgeable and personable. They knew what they were doing and got my tv mounted above my fireplace in no time! They involved me as well to be sure it was placed where I wanted and went through the tv settings with me. They also took care to be sure cords were hidden. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Would Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell, the technician who installed our TV, was timely, professional, communicative, and an absolute expert! We bought a 65" TV and needed it mounted in the corner of a room. The associate at Best Buy recommended a wall mount and a kit to run the power, optical, and HDMI cables through the wall. Our house was built in 1890 and the walls, while drywall on the surface, harbor many intricate layers of plaster, hand-cut wood, and who knows what else! The technician, who also owned a historic home, installed the cable kit and wall mount expertly and efficiently. He singlehandedly completed the entire project in less than an hour! We were impressed with his friendly, yet professional demeanor and the care he took to ensure our entertainment setup was impeccably installed. We will definitely use Geek Squad in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t remember the installer’s name, but I really appreciate how professional, clean and fast he was, I really want to thank best buy for hiring only the best to do these installation’s, I will always have confidence in the Best Buy’s employees!!!! THANK YOU BEST BUY ONCE AGAIN!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an amazing experience!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say how such an amazing JOB GEEK SQUAD installed 3 TV’s two neo Samsung neos and Samsung 85 with amazing service Well dressed well mannered absolutely amazing!!!

    I would recommend this to a friend