Customer Ratings & Reviews

Service tech was very professional, helpful and extremely knowledgeable. He arrived promptly and delivered superior installation.

The Geek Squad technicians were very friendly and did an excellent job of installing and setting up our new television, stand, and sound bar. They explained the operation of the new equipment very well and answered our questions. Our only disappointment was we could not make a telephone contact with them afterwards about a question we had so we had to do so bu contacting the local Best Buy tech people.

The techs were very professional, on time and did a great job installing with no damage to walls

The techs that mounted the tv on my patio was very knowledgeable and professional.

The two Shawn’s that came out were excellent! Very knowledgeable, kind, helpful and professional! Really knew their “stuff!” I tried to tip them they were so awesome and they absolutely refused- saying it was their pleasure to help us, and they were compensated well by their company! What nice guys and a great installation experience!

Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

The agents were excellent both with installation and overall knowledge. Unfortunately my first TV was bad out of the box but the lead agent took it upon himself to set everything up again for him personally to come back out to house with new TV. Even though it was weeks later, I felt the gentleman genuinely cared about the situation so was worth the wait.

Professional and helpful. Installed my frame TV perfectly and gave me tips for how to use it right awa and disguise cord. A+.

Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!

Well, the 1st team were nice guys but they failed to properly secure the TV to the preexisting wall brace. It should have been easy! The TV fell forward and down about an inch a few hours after the 1st team left. Trying to get help over the phone or online was “the worst experience”!!! Best Buy must correct their terrible phone system and l wasted my time trying to work with the online tech located somewhere in another country! She was nice but it doesn’t work! I had to wait until the next morning to go into the store and talk to a manager. She was the right person to get the 2nd Geek team to the house for the correct installation and have the TV back up and properly installed. Luckily no one got hurt!

the two gentleman that showed up were courteous as well as very determined to make sure my TV (85 inch) was secured the best it could be for drywall. There was no way I could have done that alone. They originally had the mount mounted with screws but after they decided to change to anchors. I am extremely happy with their quality.

Geek Squad installed a 75 inch Sony TV for me, over my fire place. As usual the did an excellent job putting up the TV.

Team did a great job with very heavy outdoor TV and outdoor wall paneling to navigate. Team of 3 came and did a great job. No mess left at all.

The Technician arrived on time. Mounted my T.V. Quickly. Connected it to all my devices and my universal remote. He made sure I understood how to work everything and even gave me suggestions on how to dispose of my old T.V. He was knowledgeable and easy to work with.

I had Geek Squad hand 3 55” TVs. They were efficient and asked all the right questions to deliver exactly what I need. The TVs look great and the wall mounts function just the way I wanted.

Great install. Very polite professional and courteous. Just where I wanted it. Knew all the features of my mount as well. Thank you Jackson!

Called with updates on arrival. Easy, quick professional install. Knowledgeable, helpful with information on the TV, how to setup everything, couldn't have been any better.

The installer came in and hung both TV's perfectly. Was helpful and knowledgeable. Hooked up both TV's and made sure they accessed routers and internet.

The installer mounted my tv quickly. He was very professional. Hauled away the old tv

The agents mounted the TV on the wall quickly and efficiently. They are professional and helpful.