Customer Ratings & Reviews

The Geek Squad team did an awesome job. They were very knowledgeable, called ahead of time as requested, showed up on time, put on shoe covers without me asking, did a very quick a professional job, and cleaned up after the installation.

Totally professional team, came on time, performed install and left, only after reviewing setup.

Fast, polite, knowledgeable, neat, on time; willing to check my computer. I recommend them to all to all my friends, patients and neighbors

The Geek Squad set up our television, even down to the little details. Nothing was left undone.

Installers arrived per schedule. Very friendly and knowledgeable. TV mounted precisely and neatly. Basic functionality of TV and sound-bar (+ sub-woofer) explained. Process went quickly. They cleaned up thoroughly after installation.

So happy that I allowed the Geek Squad install my new TV. There was a problem with where the studs were located and they figured out the best way to mount at the proper height. Courteous and professional they cleaned up any debris and answered any questions. They also made sure that the set was working and gave mini lesson of use. The installation fee was worth it.

My crew came out and did a great job hooking up my 75” Samsung and all the wiring too. They were very respectful of my equipment and how I wanted it hooked up and operating! I always recommend the Geek Squad to hook up systems as they do a great job!

The guys called 24hrs ahead to confirm a smaller arrival window, and also called me as they wrapped up their previous install. They were knowledgable, efficient, and they we're good conversation.

The two Geek Squad guys arrived at my apartment building 15 minutes after they called. They scoped out the path they needed to take, brought in the TV and wall mount, marked the wall with blue painters tape to show where the mount needed to be and had the TV mounted with no cords showing in just a few minutes. This was a simple TV installation with no other equipment to be connected. I have used Geek Squad for years and have never had a disappointing experience. But Geek Squad is not a product so quality is dependent on your local Best Buy and who they hire and how they supervise. I am a Total Tech member so installation was free.

Total tech is the best. The staff is always so pleasant to interact with. Very professional and always on time. Thank you!

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

The Installers were Fabulous. Extremely Knowledgeable mounting and setting up the connections as well as explaining the Features.

Are used the geek squad service to mount my TV and I highly recommend the service for TV mounting. My technician was very friendly and helpful and was neat. Also, the geek squad was good at communicating what time they were going to come. Didn’t leave in a huge timeframe where I was wondering all day long when they were coming. When the technician was here, he was gone within the hour but also didn’t rush which I appreciate.

They arrived ahead of schedule mounted the TV bracket and TV, hooked up all my peripheral equipment, tested everything to make sure it worked. They spent about 20 minutes showing us all the basic operations. I’m an electrical engineer, but I was please and very impressed with the service and kindness of the technicians not to mention product knowledge

The Geek Squad took less than 1 hour to: Dismount old TV Adjust mounting bracket to handle new TV Mount new 65” Sony TV Configure and Setup new Sony TV and Connect to my DISH receiver Quality work completed in a very short time. True professionals.

Quick and efficient, they cared for my house and belongings. I've used them twice and still use them again.

These guys,( and gals) are good, fast and explain everything. I felt like I was taught very well. It is a learning experience and every time I delve into all the features I always find out more of it's features. The install crew are GREAT.

TV/Display setup Mounting Large very amazing purchase geek squad did amazing Job best Gift for the family

I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.

Installed TV with mount as requested. No issues, awesome service!