Techtober SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1604 Showing 32,061-32,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and was very professional. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY AWESOME, PROFESSIONAL, NEAT, PATIENT AND GREAT LISTENERS!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and handled all the parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made things simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cust service. Quick install. He handled my chatty 8 year old great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woke great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a wall mount universal before. It’s great for adjusting to different seating positions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted TV and set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered questions thoroughly. Polite. Sensitive to my disabled son needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product. Works just as it should.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works just as it should. Perfectly installed by GeekSquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these mounts, one for each set, and they are both excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy mount and set up my new TV. They were on time, professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was exceptional - great value and great service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it was a very weird experience, the people came took our old TV. Left for hours and we were sat wondering what happened, calling Best Buy and asking why didn’t they install our new tv. Then randomly they show back up and install the new tv. Everything went smoothly but the 2-3 hours after they took off the old tv was odd, no communication what so ever. They didn’t tell us or let us know they were coming back. They just took it and left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The tech guy was very clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and very knowledgeable what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and set up well, they were friendly and have good customer service skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast Service, very respectful and knowledgeable guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I have nothing complementary to say about the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and set it up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and professional. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service / Michele & ?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” TV ... 1/2” above & below tv no problem. Installation was difficult due to space provided.

    I would recommend this to a friend