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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1605 Showing 32,081-32,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always give excellent service. They especially have good customer service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv install with my TV. After a month or so, I decided I didnt like the placement of the tv on the wall. A friend helped me remove the tv to then reinstall it. When we went to remove the tv mount we found that the tv was not correctly installed to begin with. The mount was only partially placed in the studs and the wall was damaged beyond the holes as it appeared the placed the bolts then forced the bracket/bolts to move creating a hole that appeared in the shape of a line near all four bolts. In other words not only was it not properly in the studs but the integrity of the drywall was also damaged. I am fortunate that the 70 inch tv did not fall off the wall. Sadly I was not aware upon installation and even tipped the two who came to install it. Not only am I out the cost of the poor install but also that tip for work that was not correctly done. I'm am very lucky that I decided I didnt like where the tv was at and decided to move it or the outcome may have been costly and dangerous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was kind, knowledgeable, and helpful. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionals were very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek squad install my tv. They were great. I paid extra the day it was installed to hide the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and set up my TV and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems installing new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used existing mount - no problems reinstalling and connecting to cable and new receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, professional and friendly. THEY WORKED AS A TEAM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, professional, and finished the mounting. Very responsive to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time, did a professional job, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello there, those Geeks Squad guys did a great job for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I like it never did one before I would come again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and cleaned up after completing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work by feeling squad as always. Timely and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service. Installer was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service. Installer was very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is good now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected TV but they forgot to leave the remote but later mailed it to us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation done with-out any problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was a good fit for my tv because it freed up space that i can use to place other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality mount would def recommend!! Put it in on my wall never have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and solid. Great installer and had absolutely no issues!!

    I would recommend this to a friend