Customer Ratings & Reviews

Excellent, excellent, excellent. Very knowledgeable, professional, patient and thorough. I can't say enough good about this service.

Great job mounting the tv. Professional and clean. We are very pleased with the results. Thanks

The service was great. They were very professional. Showed up on time, actually a little earlier which worked better. They were quick and it went smooth, no issues

Great service from the guys who came out I would recommend this service to all Who have any back problems these guys hosted the TV up on the wall with no problem it's a little pricey but if you can afford it well worth it

Every time I buy major appliances, I always go to Best Buy because of the installation, set up, and haul away service. I recently bought a 75in TV and installation was quick and the techs came on time.

Agents were on time, quick, polite, and knowledgeable. They did a complete set-up, and answered all my questions. Very professional

I'm very glad we organized this service through Best Buy. They delivered the TV, carted off the box and waste, and had the TV mounted in minutes. Obviously they are experienced! The techs were extremely polite, showed us the basic TV functions and set up wifi for us. They even gave me a rec for a longer HDMI cord, so I didn't have to pick through the options. I was impressed. Very professional and knowledgable. When they left there was no sign they had been there except for our new TV on the wall.

The service technician did an excellent job in mounting the HDTV to the wall, taking my requirements into consideration. He thoroughly explained how to access the cable stations and the streaming sites. He did an excellent job in clearing out all the packaging materials and the old HDTV.

Jose C had to replace the incorrect moount that was given to us by the sales person, who should have been more informed about which mount would work with the new set. Jose did a great job. Efficient, clean, informative, and set up the TV , which now works great.

The agents were professional, informative, friendly and out going. Showed me several options for sound & picture and were very knowledgeable about hooking everything up along with advice on the sound bar I already had. Great guidance with which mount to use. One I had was not great so they explained what they had in truck and I bought one of theirs and returned the one I had.

What service and the two gentlemen who were here taking charge could not have been more efficient, friendly and knowledgeable.

The Rep that installed our tv on August 5, 2023 was great! He was very professional yet friendly! Was able to set everything up with ease! We were a little nervous because it wasn't a Geek Squad rep, but I would highly recommend him again to do an install! We wanted the tv installed sooner than the Geek Squad was available. I think his name was William. Thanks for a great job!!

They mounted all tvs properly. Very knowledgable and courteous

Two geek squad personnel arrived within the designated times and quickly and professionally attached the mount and tv on my patio. These guys were an awesome team! They were personal and kept me informed, made sure everything was working properly and then walked me through to ensure I understood operation. Very impressive and muchly appreciated.

I had Geek Squad install 85 inch Samsung TV on wall, and full home theater set up with Deftec speakers including 4 Atmos. Kris and his partner came in and got things right. They were very friendly, extremely patient and knew exactly what they were doing. They were able to answer all the questions. They took the time to make sure everything was installed properly and it worked. They also make some excellent suggestions to get improved overall experience. They also cleaned up extremely well before leaving. This was very impressive. I highly recommend and trust Geek Squad for anyone requiring home video install

The installation crew installed the wall mount bracket and the 75 inch tv professionally and setup the overall system. A very good experience.

Very knowledgeable and showed how to work the tv using various settings. Excellent installation.

The agent had to wait for 3 hours for the delivery truck to bring the tv, of which he waited patiently for the truck. Once the tv did arrive he had to deal with it for another hour and half before we found out that at&t had disabled the cable box. Of which he skillfully connected it and was on his way. This young man is definitely an asset to your company.

First time with a walk mount TV. The tech did a great job not only with the wall bracket and mounting the TV but we also didn’t want to see any wires on the wall below the TV. I purchased the connection box that the tech recessed into the wall in the open space in the center of the baracket. He then fished a connecting cable to another outlet box at the bottom of the wall with a cable running to the electrical outlet. Very professional job. Couldn’t be happier.

The agents who came out to mount TV were very professional. Did a great job with he install. They even helped me move the furniture that the old TV sat on to another location in the house.