Customer Ratings & Reviews

The Geek squad performed just as ZI had hoped. Very satisfied.

The techs that showed up were 3rd party, they started by telling me they'd appreciate a tip at the end. They drilled into the wall and left me a mess to clean up and furniture to move. That tv was replaced and I did get the real Squad, and those guys were great.

Would be zero starts if possible. Scheduled appointment and received an initial window of 7am-7pm with a promise to receive an actual delivery window the morning of appointment. At 11am the day of the delivery still no window so I made the first of 5 calls to customer service. Cliff notes version, I wasted 12 hours waiting and despite being reassured they were coming; they were a no call, no show. Then they rescheduled for the following Monday with same promise. I did receive a call in the AM with an 11am-2pm window. 2pm came and went and they finally showed up at 5pm with no call or text. We almost left thinking they were not showing again. I could not risk wasting 12 hours again, so my son waited. Upon returning from work I walked into a 77" TV box sitting in my living room that my trash pickup will not take. They completed the install and part of the agreement was they were to haul the packaging away. Now stuck with a gigantic box This was the worst experience I've ever had by far for a delivery/install. I wish I would have read the reviews of the company that they subcontract the work in our area (CRST Home Solutions). Had I checked their reviews I would have seen the 89% 1-star reviews for this company they use. Don't believe me check out the reviews to maybe avoid a nightmare of your own https://www.trustpilot.com/review/www.crst.com

The agents took care of my installations expeditiously

Came on time and did a great job no problems at all with everything

The squad of geeks will always make sure you’re covered

Excellent job on mounting the tv in my kids bedroom.

The techs mounted my TV where I wanted it and connected all of my devices. Great work.

The two people that showed to my appt and put of my tv were very nice and professional and answered all my questions

My agent did a great job. Fast, cleean and professional.

The agent made all adjustments and my tv works great

My opinion worth the money to have someone deliver and set up. They take the box away when completed.

Knowledgeable, friendly, courteous, thorough, and funny

The young lady was amazing, timely and professional

Very nice and helpful. Need to set up appointment to have existing sound bar moved.

Agents mounted my 82” tv quickly and did an excellent job..great service

The agents are very professional. Overall I enjoyed the service.

The agent install my TV took the old one away did all the connections

Purchased and mounted new 55 inch sony tv. Great tv!

Installation was accomplished in a timely fashion and to total satisfaction