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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1612 Showing 32,221-32,240 of 38,693 reviews
  • Rated 3 out of 5 stars

    Had a sub contractor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled for the Geek Squad and somehow ended up with a sub contractor that was not quite up to the same expertise as the actual Geek Sq. Best Buy has intervened and a member of the “real” Geek Sq will be coming to set up my surround sound and adjust the tv picture. Best Buy should consider only using the real Geek Sq and not sub contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    swival base was a super solution for the new tv. installer did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly and were gone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad, they are smart and verynice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first contracted out was terrible; however, wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above! They were timely, professional, professional, knowledgeable, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job on the tv mount installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints: the TV works well and without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by Jail was great. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great! Strong, holds a large TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at best Buy did a great Job. Product works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and friendly as well as professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad counsultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable about what he was talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was done quickly. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out a 55" Lg for 65" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job and were able to use the same wall hanger and relocated sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer was super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Our installer was courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in less than a half hour, and did a great job with a tv install over the fireplace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who set everything up were good and professional. They were wearing liners over their shoes, They set everything I asked for up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted. Professional service. Timely and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected all of my devices again they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for price and seems to work fine so far so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy Install, professional and tidy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of Geek Squad the man cave is now ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Very professional! They listen to me.

    I would recommend this to a friend