Techtober SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1619 Showing 32,361-32,380 of 38,693 reviews
  • Rated 4 out of 5 stars

    In and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very professional. They were in and out under an hour and I had three television mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sherman F and his assistant were very helpful installing the tv and providing instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. Very professional. Knowledge. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivery and installation was fast and very professional worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They know their stuff and explained things very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was professional and Knowledgeable, treated me like family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was a snap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. friendly and courteous. respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moronish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job for doing wha they get paid to do!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t receive what I paid for!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of both TVs was great but I paid for them to hide the wires and installer did not bring the package that I paid for so now I have wires hanging and I’ll have to do that myself even though I paid Best Buy to do it, I finally received a refund for that but Best Buy did a terrible job on the communication between the Customer Service department where I ordered everything and the Installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange and install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, pleasant, and efficient. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy worker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your worker advised me on the correct height which I did not know. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my Samsung TV and connected all the devices, very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is sturdy and Geek Squad did a great job. Fast and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and they were very clean. They were friendly and answered any question I had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent quality guy was an hour late though

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation looks great. All the cables are in the wall. Installer was over an hour late though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV install on already installed mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Fee of $250.00 was way to high to install TV on an already installed mount. Took install team 20 minutes to completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and mounted TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful. Tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I can say is this was a great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my TV install so everything was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted by the geek squad and it looks awesome

    I would recommend this to a friend