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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1625 Showing 32,481-32,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job with my 85 inch TV Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, wouldn’t have anyone else install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE - DO NOT USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery and Geek/UP CHARGE Squad is horrible. Took the day off and at 4pm before it should have been delivered it was delayed a week. They did not give me money back to ease the delay. Then I told them to schedule a specific time since I burned a day off and they did not adhere. Again nothing to ease the relationship. I had to pay MORE for them to hang it and they could not hide wires in the wall like store clerk said they could. HORRIBLE service. Nice people but WAY OVER PRICED. Get the TV- GREAT DEAL. DO NOT USE GEEK SQUAD and expect the delivery date to change last minute with no regard to the consumer. Go somewhere else and have them match offer. Best Buy does not care about customer just $$$$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience that I ever have and fast less than ten minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that one person could install and mount my tv all by himself. He did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician went above and beyond to connect the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Good quality, good value and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product kids loved it yada yada yada yada yada

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Explained everything. The guy was a bit of a chauvinist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised--Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was terrific. Answered all questions , made demonstration of everything. Did a fine job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and helped with any questions I might have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, and time saving. Sturdy and strong, durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent! Fast and complete work!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and did a wonderful job. I recommend him to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful, clean and fast on the setup. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my TV was friendly, talkative and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend using the Geek Squad for any mounting, install and connection needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time and completed the TV install quickly and had minimal issues. Left clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mount that I could rotate and angle down, and this mount does everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and pic quality, geek squad was amazing and fast mounting TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all devices and setup! They were very professional and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad installations. They do a wonderful job and advise you when necessary

    I would recommend this to a friend