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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38656 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 38,656 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came put everything together, mounted the TV. Very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful installation of my TV system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices needed to run my TV. I was pleased with their efficiency, knowledge, and ability. They made sure everything worked well before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wall mount for the Samsung TV. This is great addition to our kids bedroom. It was perfectly wall mounted by geek squad and easy to grasp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 70 inch TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted and mounted my new TV in a very short time, as they were very efficient and completely professional. They also hauled away my old TV, which was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came out.They where fast and professional.Excellent job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eian, was very professional and very efficient and he performed a very clean job on site as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Clean, and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my TV mount were both friendly and professional. They completed the job quickly without sacrificing quality. They made sure the TV was perfectly level, neatly concealed all the cords, and even plugged everything back in to test it before heading out to their next appointment. I really appreciated the attention to detail and smooth service from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -- Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say the delivery, unboxing and wall mounting of my large (and HEAVY) tv was the BEST installation experience I have had from any retail company. Justin & his team showed a professionalism and friendliness that went beyond just getting the job done. Even though there were problems with the television itself, he made sure we were taken care of by arranging a replacement, and coming back to complete the job himself. I wouldn't hesitate to use Geek Squad for ANY delivery & installation job after his excellent experience. I only wish other companies showed this kind of dedication and respect for their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, the technicians knew their job, explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional set up. Can put on wall if you want. HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    telivision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a telivision this big great pictures on this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgable, informative, attentive, profssional,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job hooking the mount top the wall and Tv no wires showing and explained how everything operates also cleaned their mess up very satisfied would have them again very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use an existing mount i had at the house. They installed the Tzv over my fireplace with such professionalism i was delighted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted, installed and hauled away! Booyah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount techs did an excellent job. Came two hours early when I was sound asleep, but that’s a scheduling matter I assume. We agreed they’d come back later in the day during the window I had been told 3 times verbally and in writing from Best Buy, 12-8pm. They came at 10am - said they were told 7-3. I work late so that was not great! The mounting, installing and hauling away went very well. So 5 stars for Frick and Frack - Thanks guys, you turned a negative into a win. And hey, be nicer to Rich. He is very nice. Though both were clearly committed to the customer. I just felt bad for him. The other guy was a jerk to Rich at times during the process. I didn’t catch the other guy’s name though they both made sure my expectations were met and were respectful to me. Appreciated the successful install greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and quick. Asked questions on where I wanted the TV. Mounted the TV sturdily to the wall. They took all the trash with them when they left. Great expierence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance was great and made sure we had what we needed to hang the tvs the best way possible. Very happy with his work and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” in home mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BestBuy deliver and install my 85” QN90C Samsung television and couldn’t have been more happy with it. Arrived on time and very professional throughout. They even removed my old TV from the wall and disposed it and all of the packaging material and box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thang you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding job on time great to talk to and knew how to handle there job setting up my tv on the wall thanks again to the Geek squad and Best Buy

    I would recommend this to a friend