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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1632 Showing 32,621-32,640 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and installed new tv .They wher fast and they seem to know what to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic install with no real explanation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic install. Had to call cable provider to set it up for me. Have had better before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely excelente they did a wonderful job and explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy, Mitch, was great. He was very helpful and knew his stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and installed my television quickly and effortlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Seamless installation and set up! Thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service. Best Buy did fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job. Explains the whole way so we knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. The guys asked my preferences and it was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents followed COVID safety while mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the work the guys did mounting my TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and professiona

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond explaining everything about my tv and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use this service afterall but Geek squad is always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STORM KNOCKED OUT POWER THE DAY TV WAS INSTALLED YET THEY INSTALLED IT ANYWAY WITH NO ISSUES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always seems knowledgeable and ready to get the job done right.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad hard to schedule and no follow up by ma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Unfortunately they did something which caused all 4 remote rooms connected to our sound system to be knocked offline. Attempts to call Geek Squad and have someone return to fix the problem were not handled properly. The team said their manager would call. He never did. A new team came but not from Magnolia as scheduled. They were thrown into it. They were about to give up when they found an article on the web saying if this one cable was pulled out that all remotes would not function. Suddenly we heard an electrical short type noise in the speakers as the technician pushed this cable back and we regained the connections. The installers had pulled the cable out but couldn’t find it. Thus took about 3 weeks and was really hard to schedule. Not good service at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician & Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely competent and professional. He worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 3 TVs very quickly and made sure everything worked correctly.

    I would recommend this to a friend