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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1640 Showing 32,781-32,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    It was freat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad did a great job. They worked in a timely and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent. Knowledgeable and quick. Answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a more defined picture Geek Squad installed everything fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale Cheap price gotta love best buy Love there deals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsuccessful remote program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers said that our xfinity remote had been programed to work with the new TV. It does not work and dealing with xfinity has not been successful. We don t know if the remote cannot control the tv or xfinity is the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad and great tv from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly by Geek Squad on my wall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv on the wall and connected all wires and explained the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always on time and their work is top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where fast and courteous they came on time and cleaned up behind them selves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was prompt, friendly, helpful and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and professional. They answered all of my questions and set up everything that I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job very polite and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted and hooked up all the cables and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good at fix or buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and efficiently told me the iPad not worth fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and made sure everything worked before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent workmanship!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did excellent job mounting my TV & Soundbar. They are not allowed to put electrical cords in the wall. Wish I had been told in advance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and willing to help me and guid me with the whole tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV we can certainly see it better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in to our home,. They used existing hardware and mounting to mount our newTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional & competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Professional,competent staff. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great tilt and angle options. Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and very respectful of my home and property. Installed in a very timely manner.

    I would recommend this to a friend