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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1641 Showing 32,801-32,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install went great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent mounted my 65" with no problems and was quick about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and very helpful. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install new home theater spekers in and calliber with other speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was friendly and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did such an awesome job came right in and did what was expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed good and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came by were very helpful, finished in about an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and hooked up all devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service always ready to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is simply the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was second to none. Very professional and I am totally happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is fine but.,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician doesn’t answer back questions after a day on troubleshooting

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to answer any questions about your install or assist with any troubleshooting. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Move TV to higher location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted my TV to a higher location than it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre wired the in ceiling speakers before the drywall went up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was well informed and provided great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Arrived on time and did flawless work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV perfectly!!! Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were kind and friendly and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and seamless! I will always use a professional to mount my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice team and did the job right. Very helpful and give great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny was very knowledgeable and personable who took the time to explain to a novice like myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan is the Best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan is always so knowledgeable and helpful. He is the go to guy at Best Buy.

    I would recommend this to a friend