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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1644 Showing 32,861-32,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    TVmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fantastic job they were smart and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great. Fast, friendly, informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with precision. They were totally professional!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This Geek squad did an fair job at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was not the hottest. We told the two installers where we wanted it installed and they were 18 inches to high the first time. They moved it 2 more time and it still is about 6 inches to high. They did not listen. We have a sonus sound bar coming that was back ordered and that will not fit with how it was mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and did a great job with mounting and setting up the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thorough installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was a star! Professional, friendly, respectful, and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being the 2nd time i have responded in this form, plus the store manager has not returned my calls. Though the Geek Squad were very nice and did a good job, they said they often get complaints that the customer didnt get what was expected or purchased. Now who is going to respond and correct the problem?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and the guy was incredible and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek installers did a great job very courteous cleaned up after theirselves service was a little pricey but overall happy happy happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pavilion party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a 70” tv outdoors on pavilion fireplace. Looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted and installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting and installing my son's tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast installation, the guys were quick and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a magnificent job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was magnificent! Very professional and informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with installation. Very pleased and happy with thier help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek square has good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was the best. Knowledgeable and helpful and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jeff mate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a TV mount. Guys were in and out in 30 minutes. Fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great, polite, knowlegeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional young man. Impressed with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time (at the beginning of the window), were friendly, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and effecient!!! On time and wore and knowledgeable!!

    I would recommend this to a friend