Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38656 reviews
(38,656 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Leave it to the Pros!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shane and his crew were amazing! My tv was mounted perfectly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional, competent, and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team arrived on time - early, actually. Installation was done quickly and well. Team explained some useful features on device, knowledgeably answered any questions i had, and would readily have stayed as long as required had i had more questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job on the Install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Geek Squad Mounting. The techs were very nice and did a great job. I remember Jose was the main installer but his helper was also very good. Just be aware that Best Buy also has a contractor other than Geek Squad that they send some customers to. I would recommend waiting for Geek Squad to be available because they are friendly and do great work. Also, if you join the Total Tech Program, you get FREE installation for any NEW TV you buy while you are a member which is pretty cool imo. Thank you, Jose and Marcus, the manager from the Best Buy Irving Store!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice service to purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted our new 75” tv perfectly to our existing wall mount. Very professional & courteous in every way. Called before coming, we’re there when they said they would be, etc. Overall, very pleased with the Geek Squad!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
5 stars TV installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV on the wall and connected my devices.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mantle mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did there Job great! It was a great experience and looking great!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job by Geek Squad member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job in the mounting and installation of the TV. Very informative and helpful. Left valuable resources for us to review later.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really efficient and fast installation very helpful instruction for initial use
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Advising was off; Overall service great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt have time to do in home advising and set up a 2nd appointment for mounting so I opted to be advised over the phone. I was under the belief that the in-wall cord concealment and price quoted included everything needed for installation. Comparing the rates to other 3rd party mounting services it seemed like the best choice. During the appointment I was notified that and an additional piece of equipment (to extend the power supply inwall) would be needed, but they did not have this because the original order notes did not specify in wall cord concealment. Due to the increase in price, and inability to wait for a 2nd appointment I opted to go with a regular cable management system (also additional cost). I was contacted promptly by a manager to adjust the pricing of the service since I had been overcharged. Although the customer service aspect was great and handled the issue quickly and professionally, I wasn't thrilled that overall i ended up paying more vs 3rd party mounting and didn't end up with what I initially wanted.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by Geek Squad rep. Knowledge efficient offered good suggestions and very nice person.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed TV Perfectly and quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very knowledgeable and professional!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Incredible service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy that I paid additional money for Geek Squad to set my tv and equipment up. They did an amazing and professional job. Was done quickly and looks perfect. They techs were super friendly, polite, and very professional. Well worth my money. They set everything up and all I had to do was click the remote. Even got my apps set up as well. Doesn’t get any easier than that. And I know my equipment is set up correctly and working at its best possibilities. Looks beautiful and so professional. Perfect! Pay the money and let them do it right.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We go the installing and un-installing service and we are very satisfied with the professionalism of the techs. They were polite , knowledgeable and performed the job with efficiency.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team installing my TV. Very professional and knowledgeable!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Nick from geek squad was great. He was very informative and knew his business. Hung the new tv with ease and explained how to work everything.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam and Jose were fantastic they did everything and stuck with me until perfect I love my geek squad and also my Sony TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
