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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1650 Showing 32,981-33,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected, holding tv up well and easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable gentleman.Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in took control and had us set up in no time! Curtious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin is awesome ! Thank you so much for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great! Very fast and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! Very fast and knowledgeable! Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service, very efficient & friendly. Also informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by best buy was great. They came and set up everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service by Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same crew for both moves and both times were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY TWO GEEK SQUAD WORKERS ARE THE BEST GUYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY AGENTS WERE THE TWO BEST ONES EVER OUT OF ALL OF ALL MY EXPERIENCES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expeditious install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. We were thoroughly trained .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of connecting the TV and cable and hiding the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and responsive service. Excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding WORK!!! Very knowledgable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my television with problems and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick, and courteous...the only way to go for installs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a gift card for my grandson's birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service… there’s on time.. fixed properly……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient. Love it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service so many times and it is always a pleasure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek installed Quickly BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the TV/Display Setup & Mounting service for my 65” TV, and while the installation was done well, I was very disappointed to discover that all the leftover screws from my mount kit and some of my tools were missing after the team left. They did not ask if I needed the remaining items, which felt unprofessional and like a breach of trust. It's upsetting to have this experience with a service I trusted. This behavior is unacceptable.

    I would recommend this to a friend