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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1663 Showing 33,241-33,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Gteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding both of these guys Can’t ask for any harder workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional job would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived right on time and finished quick with great workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy with good price I have to use it but looks good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Outsourced install was not the same quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent TV install was apparently outsourced to a 3rd party who arrived late in a rental van and no uniform. There was only one person to mount a 65” TV which resulted in me having to help carry and lift the TV to mount it. My previous experiences with actual geek squad employees was great.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast friendly and they will call you before they show up. love the customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job with setup. was on time and both mounted tv and did setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great, clean mount install. No issues. Would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer were great and kept me informed on the process as they went along

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with quality of the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well the the size and model of television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was awesome and will recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellat service !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellat service !!! They id their job efficiently witth no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was professional, courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a 75" Sony TV on Saturday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very professional! Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is Awsome very happy with purchasing program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and got the job done rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing and I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person, quick and easy setup, good customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the job done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty finding the beams in my wall because my wall is weird but otherwise this was fast service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly, helpful and profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my TV in a nice way without any wires or other items hanging.

    I would recommend this to a friend