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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1664 Showing 33,261-33,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Nice Geekman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made lots of suggestions on hot to his cords, very pleasant Andre professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable and friendly. Very quick to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the TV is a little higher, a better viewing angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like and Pracella were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were amazing and didn a great job mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job mounting it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy wall mounted bracket holding our new Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service at home great customer service he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man was excellent. Very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SATISFIED CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. looks great. perfectly mounted. highly recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in a timely manner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, provided in a timely manner. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I couldn't do it so I can't complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very long time and 3 Geeks but in the end I am happy. I couldn't do it but at times I was nervous they didn't know what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv efficiently and was very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was on time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and and very knowledgeable! The price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and were super courteous the entire time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad professionalism was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine concern for customer’s satisfaction! Arrived on time and worked with diligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television in a speedy manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv without any mess! It was great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knowledge and professionalism was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted old tv mounted in bed room.Adjusted controls on remote. all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job at setting up our TV. It is just difficult to get them on a timely basis!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not done yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech crew arrived before the TV. They brought the mount but the TV is supposed to arrive today! So I have not received this service. Very disappointed in the mix up. I was forced to give this a star so I will say the Techs were very nice and I hope they are the ones who will return to do my service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.