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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1665 Showing 33,281-33,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad exceeded my expectations. Pleasant, professional & fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are very profesional, thanks I’m happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves Its Purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted in a bedroom corner and serves its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV to own. I’m really enjoying my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome guys and were very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did fine job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted a 40 inch tv to the wall . . . , , , , , , ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman that came to install the TV and Receiver was very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and set up quickly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the mount and set up my TV and other attachments

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subcontractors working for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was initially mounted by one subcontractor working for the Geek Squad. A couple days later, I wanted my tv to be raised because it was too low. I called the Geek Squad and paid additional $49 to remount it. Kris and his coworker came out and when they removed the tv, they found only one bolt was into the wall stud. My $3600 tv before taxes was being held up by one bolt. When I heard that, I was very upset! Why, because Best Buy advertise having 2 people in handling a large screen TV but they sent one person to do the very thing, they said not to do. I will never have another subcontractor working for the Geek Squad to do any work in my home and I will inform my family and friends to know what I happen to me! The only people I would allow to service anything in my home will be Geek Squad personnel,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv one day had it installed the next and the service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was great. On time and got it done. Made sure I was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and followed all social distancing and safety protocol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv and professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the purchase price, as well as the professionalism of the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly with no problems or mess. Installers were friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV bracket and TV....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent job connecting everything back as was.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind person and great service! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad Mounting experts were amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I understood and if I had any questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a nice job of going through the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed LG 65" and LG soundbar without a hitch including set-up of apps. Recommended.

    I would recommend this to a friend