Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Installed a wall mount for the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted it and made sure it started! Quick and easy!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up home theater system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dwane is a great teacher spends the time for you to understand set up
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
He tried hard but it was his first job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was very nice, but it was his first job with Best Buy. We were told a member of the Geek Squad was installing the tv, so I expected someone in a Geek Squad vehicle and clothing. He came in an old black panel van and did not have anything Best Buy on. He had to remount the tv twice because once it was too high on the wall and the next time it was mounted crooked, but he did stay until I was satisfied.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey TeamDees11! We appreciate you taking the time to let us know how your recent Premium TV Mounting service went. While certainly not ideal to have someone come out without assistance on their first day and need to remount the TV twice, I am glad to hear that he was able to stay until the TV was mounted perfectly. If we can ever be of any help in the future, please do give us a call at (888) BEST BUY which is (888) 237-8289.
Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came to the house were awesome and I wish I had cash at the time to tip...
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew. Thorough, kind and courteous. Would highly recommend!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
used my old mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers was great. They saved me money by using my old mount.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys where very helpful. They made the hook look real neat
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who mounted my Television used this and so far it has worked
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped trouble shoot my new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were incredibly tenacious friendly and accommodating.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
pooh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not needed unfortunately nut it looks like a good product
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looked like it was easy to put up we can move it in our out very stable love it
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very friendly and kind, will definitely use their service again!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GUYS WERE VERY PROFESSIONAL AND GREAT CUSTOMER SERVICE.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank YOU!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad you guys are technical for those of us that get lost in this stuff!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents are always quick and super friendly
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was professional, friendly, and knowledgeable
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician was very courteous, very knowedgeable, and very efficient.
This review is from Geek Squad® - 50" and Smaller Basic TV Mounting
I would recommend this to a friendRated 5 out of 5 stars
Nothing better than Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love everything about Geek Squad! You will never be disappointed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a fantastic job. Placed exactly where we wanted. Very good customer service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed they were supposed to call the day before they did not they were all supposed to call the correct phone number the date of after telling multiple people I Geek Squad of the new phone number to call I found out the scheduled time was 12 to 1 But they did not show up nor did they call till 2:45 and then they were there until after 430
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend