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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Knowledgability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out right on rime with professionalism, courtesy and knowledge of rhe items I purchased. They were willing ro assist with anything needed to complete the job. When they were done they cleaned and disposed of empty boxes from my home. After all that I was given a tutorial along with the setup and was given access to call at anytime if I had questions or needed assistance. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and Professional. Did a nice job in mounting the corner TV wall mount. He also secured my Apple TV box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very friendly and easy install. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was better than I expected, fabulous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were excellent. They explained every step and outlined what our choices would do to enhance or restrict our enjoyment of the TV. They made sure we could actually use the remotes and understood what they could do. I couldn't give Marco and Ethan enough commendations they did a great job and were pleasant to have in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 75inch premium installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we had wanted to use a totally flat wall mount. After a closer look at the packaging and speaking with the installers, we went with this particular mount. We have a 75 inch tv.....they are heavy and we didn't want something that wasn't rated for that size of tv. It does stick out from the wall a bit..,...but that has proved to be quite advantageous for us, as we can turn it a bit to see it better from the dining room, as well as tilt it forward if we are on the floor. It moves very easy and is not a big deal to have it protruding those few inches and for the comfort of knowing it is securely mounted.....well worth using this mount instead of the flat wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup with PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and timely. Knew everything about the product and how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85 in Vizio TV-very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was very professional, friendly, knowledgeable, and all around great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Erkie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a great job on installation, cleanup, etc. my only reason for not giving a five star is I waited a long time for them to get there they were late and I think Best Buy could do a better job of targeting a start time, when you make a reservation, they don’t even tell you whether it’s gonna be morning or afternoon until like the day before which doesn’t give you much time to plan for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so pleased with our experience with the geek squad, delivering and completing our installation of mounting our 83 inch tv and sound bar! They provided knowledge and quality work from start to finish. We appreciated their experience and careful handling in our product and are so happy with everything! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad service so fast !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad it’s worth every penny ! They are so professional and install is easy and they even take away the trash! They came the next day of Christmas !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I hoped for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in did the job in a very timely manner Asked how i wanted it setup and did exactly what i was looking for. Very impressed and highly recommend after a quality experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were in and out of our house! They had fixed the mount from the previous install and made sure our tv looked amazing

    I would recommend this to a friend