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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1691 Showing 33,801-33,820 of 38,693 reviews
  • Rated 3 out of 5 stars

    Not like Best Buy at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just ok!!!! Not like Best Buy at all. They had NEVER mounted a100 inch tv before and they were in a hurry and didn’t take time to really explain everything to us. And we still tipped them well…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek - TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and professional - great job and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very friendly and installed our new tv's quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Training Room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV for our Training Room and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, friendly, thorough, helpful. Would use him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who were here did an exemplary job. Polite, efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. I would recommend the geek squad to all of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech assist experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, knowledgeable and efficient. Explained his work and the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get a gee squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service offer by best buy, is awesome!the technicians are very acknowledged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people, helpful with all aspects of TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, guy are help full. Clean job. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and hooked everything up. Very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our 75” tv above our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functional mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional mount that allows for best angle adjustment for viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done quickly. Cleaned up after the work was done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up my 65” Samsung TV Beautiful picture Next time more instructions on the remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I helped unpack, hang and level it. The guy must have been new or lazy because I ended up running the cables. He did not even know how to work the tv. Make sure you ask for a best buy worker not 3rd party it is worth the wait.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a handy man that will do it for the same price, use him/her! The first guys that came didn't try to hide any wires and didn't help with any setup. When I asked them to help, they said they were in a rush to get to the next job. The second group that came after I complained and threatened to return everything (i bought the insurance), hid the wires in the wall but didn't help with the setup. These guys have nothing to do with tech. this service is not worth it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time & answered all my questions I had, great job & great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting of my new tv was very well accomplished.

    I would recommend this to a friend