Customer Ratings & Reviews

The geek squad guy that mounted out tv was fantastic!!!!

Great work, on time, explained my new tv functions

The guys that setup tv were great and awesome went over features of tv

It cost about 150 to just have them mount the wall but its worth it.

Excellent work, well done. The item was delivery and installed on time.

I always recommend and use the install service. I have never been disappointed.

The mounting works well to attach to the tv but clunky because does not match up to stud spacing above the fireplace.

This agent mounted my tv, no wires to be seen and its perfect!!

Your people did a good job of mounting the large TV on our wall. When they left, the TV worked.

Geeks did a nice clean job and got every thing working

While the television I ordered is amazing, the delivery and installation experience has been quite frustrating. First, my delivery/installation window was 12/3 between 7 AM - 10 AM. I received a text on the morning of 12/3 to confirm. However, the delivery team did not arrive until around 5 PM. Upon arrival, I was informed that the Best Buy essential mount would not work because my studs were too far apart. The team promised to return the Best Buy Essentials mount and I ordered the correct mount in the store. My television was installed the following day. However, it has been over a week and the installation team has not returned the Best Buy essentials mount so I can obtain my refund. Despite multiple calls, discussions with chat support, and pleas with the installation team (I have their direct number) this issue remains unresolved. I hate leaving bad reviews, but I wish someone would just return the mount and refund my purchase. I honestly wish I would have just returned it myself, but I thought Best Buy's installation team would return it to Best Buy. I figured they had to return to the store to pick up new delivery items so I left it in their hands. Big mistake!

extremely prompt, neat, friendly and knowledgeable

Item was as described. I was satisfied with my purchase.

Very knowledgeable and a great experience. I would use them again.

The agents mounted my tv but we could not connect to the streaming services.

Great tv mount to hang a big tv. Our tv is 75" and it holds up in perfect

Great tv mount to hang a big tv. Our tv is 75" and it holds up in perfect

The guys mounting the tv were great! Very helpful!

Once again Geek Squad did an excellent professional job.

Great service Very professional Would highly recommend