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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1698 Showing 33,941-33,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    RATE FIVE STAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL OUTSTANDING ESPECIALLY SINCE BIG FAN OF QUALITY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product..... would purchase again. A ++++++

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sickness on the Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled Geek team never came out to our home to perform the service (installation and set up of our newly purchased 65inch TV system) due to sickness of a member of their team. This site forces an Overall Rating; therefore, I selected 2 stars....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with mounting our office tv. I shopped around within my area and they were by far the cheapest as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job,very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything wonderful well done and timely. Everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was exactly what we needed to fit in the space for our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time, we’re pleasant, got the job done. Sa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as aboveCame on time, we’re pleasant, got the job done. Sa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and walked me through all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    `GEEK SQUAD DID GOOD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED A L MOUNT IN A LOG HOME AND DID A GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician new exactly what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my TV running perfectly. Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable product with style and flare great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and my setup looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture pops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new television & the crew that installed was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good job. seemed like they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were courteous and professional installed and took the trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed it was super friendly and helped start setting up tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GS came, installed & left with no technical help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that we purchased top of the line Samsung’s OLED tv with supposedly “exceptional” Samsung sound bar system, we basically received mediocre installation service without any instruction, no testing of the devices and a mess that we had to vacuum. This had to be one of the easiest installation since the wall mount and cables were already in place from the previous Samsung LED tv and required very little time. However, after such a significant purchase and dealing with new OLED technology, we should have received some instructions/technical guidance other than “here’s the remote.” Also, cleaning up their mess would have been nice and supposedly required in the TotalTech Plan that we purchased?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a super job Very professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians are the best. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel and Rudy are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and request them for other installs I’ve needed.

    I would recommend this to a friend