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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38656 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 38,656 reviews
  • Rated 5 out of 5 stars

    Fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put up a wall mount and installed my son’s new television in no time, showing him how to work remotes, etc. great service I have used many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to wait for 3 hours for the delivery truck to bring the tv, of which he waited patiently for the truck. Once the tv did arrive he had to deal with it for another hour and half before we found out that at&t had disabled the cable box. Of which he skillfully connected it and was on his way. This young man is definitely an asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. They mounted my TV excellent wrk.disnt take long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service. Friendly installer that was knowledgable and prepared for issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was delivered, mounted and set up by the agents. Definitely worth the cost paid. Timely service and helpful information with set up. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight mix up in the original order that required a trip back to BestBuy to fix. The installer was very understanding and offered to come back after his next install was completed in order to avoid rescheduling on a different day. Once the correct product was on site he returned and hung our new TV and sound bar quickly and carefully, then talked me through how to operate everything. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that mounted the tv on my patio was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, quick service! The guys were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers ZR Company LLC are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a tremedous job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and set up everything.They are doing a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very efficient with the installation and patient with me, taking time to explain how the tv worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did the install very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs delivered the tv, completed the set-up within the existing system - including desired apps, synced up the remotes and patiently explained all the operational/navigational steps to my mother in-law - they were very courteous and efficient but not rushed. We were very pleased with the process and the two agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Amazing Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multiple tv installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Total Tech customer used to bring great value. While I truly needed assistance to install my tv mounts & tv's I could barely contain myself at the cost to perform the service for each installation on top of my annual membership of which I do not use the services of their techs-perts every year. The installations were completed and I am satisfied it was done I am still absorbing the total cost in all matters of deep breaths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job, very patient and friendly wouldn’t hesitate to use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done excellent. The team team did a great job. Explained everything they were doing and was efficient

    I would recommend this to a friend