Customer Ratings & Reviews

The geek squad installed this perfectly. Love that no cords can be seen.

The two Geeks were helpful and knowletable, A-plus

GREAT COMMUNICATION FROM GEEK SQUAD. THANKS AND I WOULD RECOMMEND TO A FRIEND.

Good service from the Geek Squad and Best Buy techs.

arrived on -time professional and prompt explained use thoroughly

They were timely and friendly - didn’t expect tv to be installed so close to an adjacent wall - a little disappointed.

The Geek Squad Agent quickly and professionally mount and secure your TV to a wall and connect your TV to your video components.

Very polite, professional and they know what they are doing.

Love our tv and the installation process was easy and convenient!

On time and knew exactly what to do. High quality service.

Works well in my bedroom. Expands just enough so that I can see the tv better.

The installer was very Professional and fast, it was a great experience

I chose this tv mount as it would enable all viewers to see the full screen.

Good mount only thing is it doesn't swivel or anything but still good!

They never came for first install then changed my appointment without consulting me . Once there top notch service

its taking almost 2 months to install a tv on my wall. As I'm writing this, I have an appt to get this done in a few days, lets see if they show up this time. I had scheduled appointment 2 or 3 times for this matter and they sent me a verification email every time. Somehow my appointment wasn't getting assigned to a technician dept and my appt would get cancelled without my knowledge, not even an updated email for it. I had to ask for those days off of work to get the installation just for best buy to screw me over multiple times. I paid $1800 for a tv with free installation from them and they cant even get this simple situation solved. They easily take your money but take their sweet time with installation. Very unreliable and unprofessional!!!

Get service very professional and fast. Showed me how to work my tv as well.

Adam was excellent I highly recommend this service

Installer was professional, friendly, and timely. No product issues.

Scheduled an appointment for a tv installation at a commercial office. I waited at the office for the full four hour window of the appointment and saw the geek squad truck drive past the building. When the technician didnt pull in after 10 minutes I called the support line to figure out what was going on and was told to continue to wait because the technician might be running late and there were no updates in the system. I tried to call the store but it sent me to the same tech support line... the number they gave me to contact the technician was disconnected and the store was suppose to call me and never did. I called the tech support line again trying to get someone out the same day and they told me I would have to wait five days because of their mistake! How is that acceptable? The phone number I have to give to them to verify and talk to someone about the appointment is the number they have on file and they told me the technician called the wrong number and there was nothing they could do... absolutely terrible service. I will never use them again! You would have better luck with Angie's list.