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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1703 Showing 34,041-34,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service! Professional installation!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would definitely use this in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect professional install , very friendly and the tv is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Structual issues, but they were nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice, but do to existing infrastructure of the home were unable to provide the service. If they would have done the pre-inspection that was scheduled this would have been addressed before their arrival. While disappointing they did unbox the product and remove a significant portion of the cost for the delivery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, quick and easy. Very nice! I just wished I liked the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did the job above and beyond our expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd tv Geek Squad mounted for me. They always do a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was outsourced. We were given a window of 12 - I for appt. waited at home All day and. I one showed up. We were told they would call before they arrived. No call. That. If Jr I was on hold for 45 minutes to be told they tried calling and. I one answered so they did not come. I was home all day. Rescheduled for following week. Again. I call before they came. Two young men arrived and asked where the TV was. I informed them they were supposed to bring it with them. Had to go to stores to get resolved. Another 35 minutes waiting for them to determine what went wrong. After 3 tries TV installed

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stout good range of motion I really like it and glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, friendly, and efficient -- I would recommend them --

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job thank you so much for your service !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys! Geek squad installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my TVs and Getting everything set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with geek squad knowledge base! Would use them for installation again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a great job putting my tv stands together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installation team did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a very good job installing my tv. they were neat curtious .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and we got it for a great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was both polite and did there job an great business like attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got in and out very quickly. Wonderful job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly, but range of motion could be better.

    I would recommend this to a friend