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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1704 Showing 34,061-34,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed surge suppressor that required removing and reinstalling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed, set up and did it right..very kind and professional

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, simple mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and place TV. Not much room behind TV. Use recessed outlet if you choose this unit. Regular outlets do not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy was awesome!! Knew exactly what to do! No comp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best!! Do not hesitate to ask for them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so great an professional I’m using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast 3rd party

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time and completed task in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service, excellent communication. Worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and very friendly. Very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    needed help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were unable to mount the television as they needed an electrician as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They arrived on time, did the job quickly, no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, did the job quickly, no fuss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, and very professional,the technician was very knowledgeable, I definitely will use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a prefect job. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I did not have to try and mount this system, let the Geek squad do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom is exceptional! He is fast! He is polite! He knows his job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service, Extremely Knowledgeable. Courteous & Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent work. Five stars: Excellent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV quick and correct. I give the an A.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninformed at time of purchase: thought that "premium" installation meant that the electrical cords and wiring was to hidden in the wall, with an outlet for the TV plug to be behind the flat screen. For heaven's sake, just print the truth for us online customers who sign up for the Geeks' service to boldly state what you really do for $199 !!! Actually, what service is done that isn't considered "premium"?? Now I have to go and hire an electrician to professionally complete the job. Thanks!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionals, fast and clean it's not the first time to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys Professional and knowledgeable did a fantastic job

    I would recommend this to a friend