Customer Ratings & Reviews

Very efficient and professional installation team.

The two Geek Squad Reps did an incredible job of installing our 75" TV in a quick and efficient manner. They were very courteous and helpful expainling things

The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

Perfect purchase. Picture is clear and tv is easy to operate.

This is the second time I had the Geek Squad mount and install my television. Everything looks great and I will continue to use their services. Total tech is worth every penny.

The set up crew was great and work diligently. They were extremely polite and answered my few questions.

The first tv mounting was a bad experience. It was done poorly and lazily. After speaking with the geek squad manager and having them replace the damaged tv mount, Michael came out and fixed the bad job and I was very impressed with him. He was kind, patient, knowledgeable and professional. I will always request him if I’m able. He deserves a raise.

The agents did a great job mounting my TV and connecting my sound bar

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.

The Geek Squad team of two came over and set up my TV. I could have done this with friend, but was very glad I chose to have the team do the install. The confirmed that TV was setup correctly, tested and quickly tuned the picture, made sure the sound system was connected correctly. They also took all the packing materials and box and said that it was ok to not keep the box with Best Buy even if the TV has to be returned. So far the Sony TV and installation from Best Buy has been one of the best decisions I made. Thanks!

The agent was knowledgeable, professional and personable. Excellent in-home service

They arrived on time, they were polite and thourough. They took the time to make sure I knew how to use our new device.

Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

My Samsung TV came with free mounting service. I got a 75 inch TV, So it was very nice to have this service with such a big TV. Definitely pleased with the placement on the wall.

Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

The Geek Squad installers were amazing really nice and professional they did an amazing job wall mounting my new LG G2 77 inch Oled the cables are nice and hidden they even cleaned the finger prints off the TV when they were done they also cleaned up the home theater room when they were done they also go over everything with you and make sure you know how to work it before they leave i couldn't be more happy thank you Geek Squad for doing a awesome job.

Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

The Best Buy agent ensured that we were satisfied with the installation before leaving. He made sure all our devices were connected and working properly and even gave us a quick overview of the TV's smart system. An extra plus was that he ensured the always-on closed captioning was displayed to our liking as someone in our household is hearing impaired. Thank you Best Buy and your Total Tech team!