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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1711 Showing 34,201-34,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great, very professional people. Very quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and the men did an awesome job. Great friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend letting these professionals do thing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Bates was very pleasurable to work with on this effort.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very considerate of my time. I was disappointed that they did not have all the supplies they need. Seem to be disconnect between the store and the installers. We worked it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much money for a job that was not well done. The technicians were friendly and professional but did not want to do anything to make that wires or television look nice on my wall. I paid extra money for premium wall mounting and got nothing for the money I spent.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for installation/wall mount/ internalizing cables. Professional. Unfortunately one of them cut power cord. Tv replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a amazing job they were nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks came in and installed the tv in no time. Programmed it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers the peace that the TV won't tip over or fall causing injury.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the way its looks,I'm really happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really flexible and excellent. The process went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. They showed up on time. Very friendly and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was quickly and efficiently mounted. Done in a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have done it sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV never looked so good! Quick and easy install. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledgeable agents that does quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All work completed satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was completely done expertly and I am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were knowledgeable and helpful finished job in an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time, professional, accommodating, and fast.

    I would recommend this to a friend