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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1713 Showing 34,241-34,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very very wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs very professional... Brandon was especially nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a duplicate review . I feel to come out should not be a charge to come out after buying the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job; very knowledgeable; took care in cleaning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up Team wonderful but then ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed and set up the bracket and TV were wonderful however within a few hours the quality of the picture started having trouble. Pixel breakup and snowy/hazy screen Called the Geek Squad, horrible wait time and then after about 10 minutes working with a tech guy got disconnected and he did not call back. Have called a couple of times since but wait times horrendous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and accommodating people at GS. Need help? Just ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They were very helpful and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BestBuy should really work towards taking care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad operators themselves were wonderful, could not have asked for nicer people. However, their equipment seems to not be the most up to date or well maintained. I now have 2 holes in my wall that I am personally having to handle the claim on due to BestBuys claim procedures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple design mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to install wall mount for tv hugs the wall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly and easily. I had alot questions but they weren't very helpful. It seemed like they just wanted to hurry it up and leave. They had already placed my extra boots and spacers in there carry along bag. I figured I paid for the mount and the hardware that was included in it. That was the only issue I had. Otherwise, they were okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came out to install. Very professional. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were courteous. Definitely worth it. Efficient and profrssional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond did a great job mounting the 55 inch TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job I love it I’m shopping again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted my tv with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv with any issues. All is working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Works great for 65" TV. Easy to maneuver, as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did a good job.on the installation on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were quick and professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays yo hire experienced crew

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who was in charge was very experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was on time, professional, fast, and efficient.

    I would recommend this to a friend