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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1714 Showing 34,261-34,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect fit!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome!! They did a great job and so professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 75 inch Samsung HD 4k TV was securely mounted to our wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The delivery guys were awesome very nice and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with delivery being rescheduled numerous times but the delivery guys were great nice snd efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes away all worries, excellent service with good warranty.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the service is actually provided by 3rd party company. My first appointment got cancelled and I was notified. I took the day off and spent all day contacting bestbuy and no one knew. At the end of the day I was able to talk to someone from the company who was going to mount the TV. The lady kept saying she called me and left me a message. I had zero unanswered call or new voicemail. Like if I knew it was cancelled why would I spent hours on the phone trying to figure out whats happening. She never apologized and offered a new service date almost a month later. I was horrid. We were able to get a sooner date so that's good. The service people were late but very nice. They even taught my husband to hook up the surround sound system left by the previous house owners. So the 2 stars are for them. I would avoid this service at all costs and hire someone on my own in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect mount for our new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy service person did excellent job to mount that TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Only downside is the 2 week wait for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained everything. That they were doing to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was kind and courteous. Explained everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad installed my tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great and the squad was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I use them to set up my tv and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the mounting of the tv and how good it looks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy TotalTech is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my new television and installed it for me did a great job. They were polite, efficient and competent. They did a good job of explaining all the new features and how to operate my tv, and of course they disposed of my previous unit which had "died".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and it was done correctly also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend every time. Amazing service!! Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is wonderful. Clear big, Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from Geek Squad came on time installed TV on articulating mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob is always professional and does an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey Runion did a great job installing the tv. Thanks again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to have tv mounted on the wall. Unit is very close to the wall so no worries about messy wires, etc. showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with customer service provided very knowledgeable

    I would recommend this to a friend