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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1718 Showing 34,341-34,360 of 38,693 reviews
  • Rated 3 out of 5 stars

    TV Mount does not hold over goes forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the better wall mount but I am not happy with the tilting forward. It seems like its needs to be tightened. The tech said that was as tight as it goes. I'm concerned that it will fall and would like someone to come out to adjust or provide the correct mount to hold a 75" TV correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would highly recommend this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed that size for my wall studs 20 inches apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit for my interior wall i have studs 20 inches apart

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tilt/swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tilt swivel mount. Gives a better look for viewing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done w Good people and cleaned up well was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and would highly recommend having this done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to view on the wall .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a terrific job in anything that they set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and provided a lot of value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was very professional and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer set up the tv and showed me the apps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad installers are the Worst!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation didn't happen. I purchased two 75" tv's & four mounting brackets. The store sold me the wrong Mounting Brackets so Geek Squad showed up with the wrong brackets, tried to upsell sell me different brackets for $300.00 more so I asked to speak to their supervisor and they refused, said they weren't doing the install and proceeded to leave everything laying in the middle of my floor when I had movers on the way. So I went outside and stood in front of their van not letting them leave until I spoke to a Supervisor or the removed the items from my home. They again refused and called the police on me. It was absolutely embarrassing and total harassment. That's what you get for spending thousands of $$$ with them. I never heard from anyone so I went to the store to hear nothing but lies told by these 2 clowns. To date, nothing has happened to the installers and I haven't even received an apology much less a store credit for my wasted time, frustration and embarrassment. Absolutely the worst shopping and installation experience ever!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did quick and efficient installation of

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv and mount. great job and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions and was helpful with the simple things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounting is well worth the cost. Warranty with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went perfectly. The job was very neat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out was friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my busy schedule, Geek Squad came in and put this up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you want to move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to move tv face a different direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount of tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respected my home was on time and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful and willing to make sure it was just right

    I would recommend this to a friend