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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1719 Showing 34,361-34,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent technical support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent. He was on time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and finished work in reasonable time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs we great in a difficult situation! Did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of tv service excellent, very professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very pleased with the service, I will refer to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a ninja...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did my TV installations ans smooth like a ninja with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Arrived on time and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed TV with no problems. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual the Geek Squad was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable, patient, clean, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work, clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Geek squad member was very careful with my furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sat back and watched my TV land on the wall. Cleaned up as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They need to come back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very informative but and good what they did but were not as friendly as a typical geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we're great. Professional and quick, did everything I expected plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few inches to low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on the call back tv was supposed to be 36 inches off the ground but was 35 inches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived very late. Gave limited instruction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were last year on the delivery schedule, he did not arrive until well past 8:30. Installation went smoothly and he removed the old tv and packaging. However, the instructions were little more than how to turn it on. There was no intro to how to access info or adjustments. We were left to our own efforts to navigate through the system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were professional, fast, & efficient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad more Greek than Geek (Trojan Horse)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get scheduled. When they came, they: (a) charged to move the TV mount, despite no forewarning this was a possibility; (b) did not verify that the system worked with the existing A/V receiver (which needed to be replaced, and which I had to do myself. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mom/Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a couple visits to accomplish their task...wouldnt say stress free at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job and connect all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV & Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time fast , and know what they are doing.

    I would recommend this to a friend