Customer Ratings & Reviews

They were very professional and quickly installed the TV mount and hung the TV.

The staff was incredibly knowledgeable and got my tv mounted with an hour. Super easy to setup and now my tv looks great on the wall.

Love it! The picture quality is excellent - very clear, brilliant color. It connected easily to our home network using a Firestick

Second time we used the service and had friendly gentleman come do they exchanged the tvs very quickly in and out in about 45 minutes the update to the tv took the longest time but stayed to make sure everything worked

Excellent service, knowledgeable specialist and on time

Guys who delivered and installed were great. Knowledgeable, efficient and very respectful.

Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

The agents were very professional and did a great job mounting our new TV. They kept us updated about their arrival. We did schedule our set up through our local Best Buy store with local agents. Doing it online contracts an outside agent and they cancelled many times previously and our only contact was a person from a foreign country. It was horrible! Always go to your local store otherwise it is a nightmare! Do not go online!

They were very careful with entire process - uninstalling legacy 80"TV and installing new 85". We ended up replacing with a newer wall mount that was an excellent choice on their part. They were extremely kind and patient and shared our enthusiasm for our new purchase. We received reminder calls and emails but best part was actually speaking to the techs a few days before they called to review what was needed and we were able to plan accordingly based on the call. Great job geek squad.

The Geek Squad Guys were very prompt, communicated very well and were so knowledgeable and helpful. They made it so easy! Would totally recommend their services!

This was a great buy as my new tv failed right out of the box. The geek squad came, installed my tv mount & new 75 inch Samsung tv. Made all the connections & began setup. Something on the tv was not working. They said I just needed to stop in the store & do the paperwork to get a replacement tv. They came back with the new tv, removed the bad one & replaced it with a new one. The new TV performed flawlessly. They went over everything with me & then they packed up everything & left.

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

TV is perfect excellent quality excellent picture very easy to learn remote is awesome

Took the worry out of the process by having them install it! They were great and were very efficient in the process!

mounted and connected to equipment. Friendly and professional.

These techs were great. Professional and friendly. They moved my previous TV to another room, and got it mounted on a new mount quickly and cleanly. Then they mounted my new TV on the existing mount and walked me through setting up this new TV. They were great to work with.

The two guys initially showed up and did all the prep together like a well oiled machine. After the lifting and heavy work was done there was one guy left and he was absolutely great. Due to a current slow internet system he was very patient and used the time to make sure I had a good education on the system. I really thought that the courteous way he spoke and acted, including very diligently putting on and taking off the shoe covers going in and out of the house. This wasn't just show, it was a deliberate caring for the customer. An overall very satisfactory experience.

I love this TV. The picture is great. It is very clear and bright colors. It is easy to add apps.

I was so lucky to have Shelley, the same wonderful agent I had last year. So glad Geek Squad retains their staff. She was patient and thorough and made certain I understood how to operate my new smart tv before she left. I can only hope I'm able to get her again.

Knowledgeable, very nice guys, excellent customer service, installed my tv in a perfect position and made no mess. Thank you!