Customer Ratings & Reviews

The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

TV mount was a success. Not only did Isaac mount fast, he also helped connect the TV to the network and assisted with my WiFi/router.

The Technicians were amazingly professional. They listened attentively to my concerns both positive and negative. They addressed my concerns. They explained exactly what they were able to do and how that would look. They also ask me to let them know if I was not satisfied. They did not disappoint me. They did a great job.

The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

The hard part is finding the studs in the wall. Once they’re located measure and place the template for mounting & scotch tape it to the wall. Once it’s mounted it’s you’ll be excited on the ease and money saved doing it yourself for only the low cost of the bracket. Fully flexible, don’t waste money on the other brackets. Geek Squad not needed. Sorry.

The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.

Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

The Rep that installed our tv on August 5, 2023 was great! He was very professional yet friendly! Was able to set everything up with ease! We were a little nervous because it wasn't a Geek Squad rep, but I would highly recommend him again to do an install! We wanted the tv installed sooner than the Geek Squad was available. I think his name was William. Thanks for a great job!!

The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

The installer mounted my tv quickly. He was very professional. Hauled away the old tv

The TV ordered was damaged as was the replacement. The Geeks were professional & drove 2x to Best Buy to pick up our replacements. While they didn’t have the same one we ordered they pick up one that was comprable. Great job.

We had a 65-inch Samsung Neo QLED 4K Smart TV installed by the Geek Squad and they did an outstanding job. Dustin & Kaden were the techs and they know what they are doing, it did not take them very long to mount and install the TV. They answered every question we had and even told us things we should do so we could enjoy TV viewing even more. If I could request what techs to come in my home and install various items it would be Dustin & Kaden. The are total professionals at what they do and they know what they are doing.

I had a great experience with Tyler and Chris. They were knowledgeable, careful and efficient. What more could you ask for. I would highly recommend this service!

Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

Geek squad thorough attention to detail and adapted to change from wall mount to table top.

The techs were very professional, on time and did a great job installing with no damage to walls

The technicians were professional courteous and thorough. They ensure all devices worked along with training us how to best utilize.

Profession, fast and clean. Don't think I can recommend more highly!

The install team arrived on time, really took the time to work with us on perfect placement of where to hang the wall mount and TV and answered all our questions. They were very neat, efficient and cleaned up after themselves. The guys were friendly and respectful.

The Geek Squad mounted my new Fire TV in a truly quick and efficient manner. I was truly amazed at how fast they were able to mount my new 50 inch Fire TV in my Bedroom. They did it so quickly and professionally that I was nearly shocked at how quick. They were extremely polite and courteous as well. I would recommend these guys to all my family and friends.