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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1721 Showing 34,401-34,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Went as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick, clean install. No complaints or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I had Best Buy install for me— the pro was very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He left a lot a holes that he didn't even attempt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a poor job I think my son and I could have done better Experts shouldn't leave a lot of holes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREATTTTT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL AND VERY KNOWLEDGABLE AND AFFORDABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 6 th time ive used Geek Squad and they are exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works perfectly with my 49” TV. Great all around motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my tv and were friendly. Cleaned up mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and you’ve got one happy customer:)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 5 TVs and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting (TV Connect and Setup Included) is always on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount held up better than I thought it would

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV IS UP, BUT......

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...the tech did not install the wall mount evenly! After he left, and I was watching TV for a while, I noticed that the mount itself was mounted crooked on the wall! Sure enough, I put a level on the TV and on the mount itself, and it was about 1/2" to 3/4" off! It was so off, that he had the TV adjusted on the mount as far as it could go on one side of the mount [to get it as straight/level as he could]. Pretty sad that a tech and his manager cannot properly install a mount on a wall and use a level so everything is straight and level! If I wanted to get this fixed, they would have to drill new holes in my wooden wall, which I did not want them to do, as I did not want to put MORE holes in my wall! Other than that, my rockin' 75" VIZIO P-Series TV is up and the mount is secure.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're grateful you took a few minutes to share your thoughts with us. We always have the goal of completing installations as accurately and efficiently as possible and we apologize for that not having been the case for your TV mounting. While we're happy to hear your exciting new TV is up and being enjoyed, should you desire to have the issues with the installation addressed, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went great. Quality service and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter was pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very great on what they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite need what they was doing was very nice help set up my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and staff very friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and staff very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv with this and it worked just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a professional job installing our TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Fit perfectly in my wall and in my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional TV installers and quick set up. I was very happy.

    I would recommend this to a friend