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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1724 Showing 34,461-34,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Love Best buy and love the installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean n professional; Assembled and demonstrated the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the timely and professional way the installation went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She was efficient and answered all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She even gave me a tip to make my other tv work better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV and were to move existing large screen and bracket to family room and connect it to service. This did not happen! they hung the TV on the bracket but it was connected to nothing! I have no service of any kind hooked up to the TV they moved from living room to family room. I was unfortunately not able to be home in person to supervise the installation or I never would have signed off on the job, My sister in law was there to cover for us while we were both at work. Not pleased at all with the installation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the no-wire look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting and hiding my wires. Looks awesome on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Best Buy Geek Squad for my TV matters..great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, well equipped to handle situaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, well equipped, attentive to detail,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very greatful for the clean and quick service Geek Squad did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect and mount tv the mount was pricey but love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proficiently mounted 65" TV above fireplace. Love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad phone agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not cancel my apt so I called the Pearl City, Hawaii geek squad directly and canceled with a phone agent. This apt was canceled and the staff called to say that they are on their way…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounts are very nice, I haven't gotten to use the tv yet, we have no final inspection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and his teammates were wonderful, knowledgeable and prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick and they did a great job on the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, clean, efficient, knowledgeable, professional. Great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works as intended and really easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were nice and professional. they busted a cable head on my set up though and I didn't find out until the following week when I was trouble shooting something. also another cable I needed was missing and I suspect they accidentally threw it out. also they forgot to hide my wires for a cleaner look and I had to call them to come back. they returned and completed the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very knowledge of what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional great service took minimum amount of time

    I would recommend this to a friend