Customer Ratings & Reviews

A good experience with Best Buy. Nothing stands out.

Did an excellent job in install and cord management

Looks great hanging on the wall Installers were awesome!

Sturdy. Just as the salesman recommended. Would recommend it.

This technician was great. He knew exactly what he was doing.

Geek Squad was great mounting our TV and setting everything up for us.

I love it, and I would reccomend this product to family.

Geek squad installation is top notch and I recommend it

Excellent TV brocket Geek Squad excellent installation

Follow up calls to Geek Squad we’re not helpful. On sight team was great.

Tv was delivered and mounted by 3rd party contractor. I was expecting and paid for Geek Squad. My TV was mounted, but they didn’t center it between my surround sound speakers in my wall. They didn’t use the 4K UHD HDMI cable I had purchased to go with my tv, they used the old one already in my wall. I don’t know if it makes a difference or not.

Terrible. If I could give them 0 stars I would. The initial setup was done by a 3rd party who didn’t bring my sub. When I called them they don’t respond. If you call Best Buy, enjoy talking to India call center who don’t even know what you bought. I wound up having to drive back out to the store to get someone to show up. Once he did he explained my blue tooth speaker wasn’t connecting and this happens sometimes and that it only works through the app. He reassured me when I disconnect the TV this issue won’t happen again. A week later I disconnect to hook tv soundbar and sub to a surge protected outlet. Lost sound again. At time of visit he reassured if I had issues that I could call him. After 3 non responses I had to again drive to store. The reassured me that a manager would contact me. 3 days later I had to call the number he gave me to leave a voicemail. Trust me when I say GeekSquad is terrible for home TV setup. I could have done a cleaner job with wires and the time I’ve spent it was not worth the time

Very happy with the TV mounting service I received from Best Buy.

Excellent installer for my mount and new TV - good job!

Very polite, friendly, and made the whole thing a piece of cake

The two guys who did installation were great, unfortunately the $4,000 plus Sony is too difficult to operate. Too many controls too many problems. We are in the process is returning the 85 inch useless SONY flatscreen!!

Young gentlemen was very nice and helpful! Quick service.

with this mount you can watch your tv from any distance and angle.

Simple to install and easy to attach tv to it. Best money spent.

Everything went beautifully, recomend them highly...