Customer Ratings & Reviews

The install team arrived on time, really took the time to work with us on perfect placement of where to hang the wall mount and TV and answered all our questions. They were very neat, efficient and cleaned up after themselves. The guys were friendly and respectful.

The 2 Geek Squad gentlemen were fantastic! Very neat, courteous and efficient! I do need them to come back out to hook up my Bose Base Booster box, as it is not working. Thank you.

Quick and excellent service! I'm so glad we hired Geek Squad to wall mount our TV as they were professional, quick, and accurate in what they did! I will hire them the next time I need anything like this done - it saved a fight between my husband and myself and a considerable amount of time and struggle for us to attempt to do it ourselves!

Joshua and Sharir were outstanding and a real value to Best Buy products and service. Having their names will be sure to refer them to other Best Buy customers and for my future support needs. This is my first experience with the Geek Squad and regret not having used them in the past.

The agents who mounted the TV did an outstanding job centering the TV and connecting to my video and audio equipment. They were very professional and cleaned up when done. Outstanding.

The tv is wonderful. The service people arrived on time and were very professional in their installation. The easiest set up I ever experienced.

Did a great job on installation. Were ontime and cleaned up before leaving. Were extremely helpful on setting up the TV, sound bar, and DVD.

The Geeks were great. Professional, knowledgeable, and Neat. They took their time and explained the whole process. They help set up the TV so I could start enjoying it immediately.

The Geek Squad did a great job of hooking up my tv and soundbar and mounting them on the wall. Clean neat and fast

Agents mounted and connected my New TV!! They were courteous and very helpful. We got excellent service and are extremely pleased with our agents.

Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

The agents removed and remounted not only the LG TV I purchased, but the new TV wall mount. They also reprogrammed my Harmony Elite to meet all my needs. Anthony and Jason were my installers and I was extremely satisfied. They answered all m6 questions and provided me contact information if I had any future questions. My only complaint was during the purchase process. I waited nearly an hour and a half in the store after going through the kiosk before I was met with a sales associate. In fact, I had to go back to the kiosk after waiting that long before I gasworks an associate and asked for assistance. At that time the sale was completed. NOT HAPPY ABOUT THE WAIT!!!!

I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

We had awesome service the tv stand is great and tv works good

Looks great and plays great. picture quality is excellent. third party installed the TV on the wall and it looks great

The agents were helpful and creative in installing my Samsung Frame TV. They were apologetic about the fact that Samsung does not disclose the cords and boxes which are part and parcel to the TV in its marketing; unless special measures are taken, the the cords and boxes must be installed and visible outside of the frame, meaning that the Frame looks like the TV it is, not the artwork it is supposed to resemble. The agents worked around the problem and did the best they could to minimize the appearance of the cord and box in installing the unit.

Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.

Great job mounting the tv. Professional and clean. We are very pleased with the results. Thanks

Excellent tech. He had my new large gaming monitor mounted on the existing swing arm in 15-minutes. He was very knowledgeable and polite.