Customer Ratings & Reviews

They were quick and easy to get my TV installed. They were very nice. HOWEVER, The one issue I had is that they charged me another $50 in cash and wouldn't provide a receipt to mount over our fire place, even though above the fire place is normal wall. There is no brick there or other things that makes it hard to install. I felt like I was getting a little duped. I tried calling the Best Buy line and was on hold for over an hour, who said I would potentially have to send them away and rebook the appointment. There was some way around that but after over an hour on hold, I gave up. I just wanted the TV installed.

The guys that did the install were great. Very professional and efficient.

Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.

Great job on Install - very professional. Recommend their services.

Very professional and knowledgeable. Highly recomend them !!!

Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

These guys were great. They were incredibly friendly and they answered all my incessant questions. I had a lot of questions about what they were doing and they happily answered everything for me, even all the questions I had for potential future troubleshooting and how to do my own adjustments on the TV mount. I will definitely use them again in the future. They knew what they were doing and they did a fantastic job.

Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall

Installation of my new TV involved multiple work orders as the first one received was defected. The replacement process got quite complicated. The Geek team Michael C and Adam went out of their way to resolve the logistics mishap caused by the delayed delivery of the replacement. Michael stayed in touch, checked back, answered my text, and returned with Adam to complete the work, saving me from another work order and waiting for another three weeks! Their customer service is exemplary.

Geek Squad did a great job mounting my TV and pairing my sound bar to sub-woofer!!

The agents did a great job on a pretty simple install and took the time to program the remote which in this case was huge. On a separate reinstall a week later of the old TV by a contracted crew -the crew never showed up. Don't settle for a contracted crew. I tried calling CRST home solutions (the sub-contractor with a one star rating), but gave up after a half an hour on hold. I had to go back to Best Buy to make sure I got the geek squad crew.

They came right on time they new Exactly what you do very unusual side I am so overly please put the service And their knowledge Thank you

Nathan and JC were great!! Very nice, friendly and knowledgeable. They did a great job mounting my tv.

The agents were very professional. They came and quickly mounted and setup the TV. They cleaned up after themselves.

Great install. The team of 2 showed up on time and communicated ahead when they would be on-site. Flawless hanging and made sure we were satisfied.

The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.

Overall experience, was excellent. The techs are very efficient and knowledgeable for the installations.

The agents did an outstanding job with the installation. Two of them mounted the TV very carefully and were exceptionally clean and professional. Then one agent left and another stayed behind to show me how to program my TV and to be sure that I was comfortable with the navigation. He truly went above and beyond, IMHO. I could not be happier with this installation! Kudos to these Geek Squad members.

Installation was done in a fast and professional manner. Very pleased with their mounting and TV setup experience.