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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Sqaud installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 2 Geek Squad guys removed old TV, installed new one after having to modify our existing hardware, synced all devices, and trained us in. Excellent work and very nice men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Amazing Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very professional & friendly, installed the mount super fast and didn’t make any mess. Geek Squad is the BEST! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting my 77in LG OLED TV. They were extremely friendly and professional and even helped move some other items in the way prior to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have done it without them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 75” goes over the fireplace and is 6-9ft off the ground. Boy is it heavy. The agents made installation look easy and connected to everything. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Time After Time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always consistently great. This is the 4th TV we have had mounted by the Geek Squad. It is a hassle-free experience every time. They arrived within the scheduled timeframe, did a fast & professional job, & cleaned up by taking the box/packaging with them. They even went the extra mile by taking our old TV down to the garage for us. We had the same technician as the last TV we had mounted 2 years ago which is still solidly anchored to the wall. He is super friendly & patient when giving you a tutorial on your new TV. This service is the best way to get a worry-free clean look for the room your TV is in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85in tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of reviews and was skeptical to get it done through geek squad. Ended up taking a chance and really glad I did. They showed up on time, took my old tv and mount off and moved my old tv upstairs. They installed my new tv with a new mount and cleaned up all their work with a vacuum. They offered to take the boxes with them as a courtesy. Overall really glad I chose them. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt, worked fast and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was great. They answered our questions, returned the bracked we purchased when they used the existing bracket. They cleaned up after themselves and communicated with us on expected arrival time. This is the 2d time we have used them to install TVs and wouldn't hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super professional and quick at installing my tv mount. I would definitely recommend and use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, efficient, knowledgeable and on time. They were also patient in problem solving with some of my lack of preparation....lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad mounted my tv and connected all my devices. I had bought a new tv mount which it turned out I didn't need and they were very honest with me about not needing it. They also set up the tv downloaded the apps that I use and showed me the ins and outs of using the tv. I would highly recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professionalism, performance & personality! Worth every penny ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, professional, and courteous. Final outcome has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV System Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and his assistant were outstanding. They were very efficient in the new TV system set up. In addition, they were patient and expert in helping us to learn how best to use the new TV system. Very much appreciated their entire approach througout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very knowledgeable and I'm very pleased with how they installed the wall mount and my new tv. They were friendly and very customer service oriented. They made recommendations for the wall mount and soundbar, which I elected to purchase. Very happy with the results. Would highly recommend using Geek Squad for tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad that mounted our TV did an excellent j

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The queek squad really does a great job We have had them do several jobs for us and always have been very satisfied. Friendly and efficient and usually on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very professional and knowledgeable. They came in time scheduled and helped set up the TV. Very courteous and worth the extra payment for the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, wall mount and and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were awesome !! They were thorough and made sure that the measurements of the TV mount, and, the TV itself were well centered on the wall, and that my eye was “perfectly centered “ for viewing the TV for watching programs. Both were polite and professional gentleman They cleaned everything up before they left, and, answered any questions I had. Wonderful guys ! Worked efficiently and knew what they were doing.

    I would recommend this to a friend